Revenue Operations Manager

Revenue Operations Manager

The main mission of the Revenue Operations Manager is to implement programs (tools, processes, good practices, reporting, etc.) that increase sales performance and efficiency. We look for someone who has the capacity to have a strategic and tactical approach on RevOps, as well as being hands-on to implement autonomously tools, processes, and reports. The RevOps team includes 3 teammates who will report to this position.

Must-have :

• 6+ years experience in a high-performance sales organization, including one significant and successful position in sales operations.
• Experience in a SaaS company.
• Salesforce admin certification, very strong knowledge of Salesforce environment and good practices.
• Strong expertise in data manipulation, interpretation, quality.
• Solid understanding of the customers buyer's journey + sales journey.
• Familiar with sales strategies, processes, and best practices.
• Persistent and optimistic.
• Knowledge of Sales tools, such as Chili Piper, Outreach, Avoma, Apollo, LinkedIn Sales Navigator.

Scope of the role :

Training and Performance Management :

Facilitation and process alignment :

Goals :

Skills :

Swapcard's Interview Process :

Swapcard's Values :

Curious : We ask questions, try new things and take risks. We learn from one another and see mistakes as opportunities to growwhat matters most is how we react and learn from them. We are curious about what something is and why something is. Innovation thrives when curiosity drives.

Value-Driven : At Swapcard, we focus on making each decision count by prioritizing outcomes that create meaningful value for our customers, team members, and partners.

Human : At Swapcard, being human means fostering empathy, openness, and diversity to create a caring and collaborative community. We're driven by a strong team spirit and a shared goal of building meaningful connectionsboth through our product and within our team.

Resilient : We embrace challenges with optimism, creativity, and adaptability, constantly seeking innovative solutions and opportunities for growth.

Ownership : At Swapcard, we take responsibility and are accountable for our actions, driving success through initiative, trust, and accountability. True ownership means more than just completing tasks; it's about being proactive, investing ourselves fully in the outcomes, and fostering a culture of trust.

Benefits & Reasons to Join Swapcard :

Equal Opportunity :

Swapcard is committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran.