Integration Supervisor - Houston, TX

Integration Supervisor

The Integration Supervisor directs and oversees the satisfactory implementation of programs intended to foster refugees' and other eligible immigrants' integration in the greater-Houston community. More specifically, this position coordinates the Matching Grant (MG), Refugee Social Services (RSS) and Preferred Communities (PC) programs. This position ensures coordination among the different components of integration programs and with community partners, ensures compliance with program requirements as established by program funders, and identifies and pursues new funding opportunities to grow the portfolio of CWS available integration services.

Program Management Duties :

• Coordinates the implementation of all programs under the Integration services area, including Extended Services Programs and Employment Programs.
• Provides guidance and monitors compliance with program guidelines under Extended Services Programs and Employment Programs.
• Conducts random sample reviews of client case notes and case files to ensure quality and timeliness of service provision and fulfillment of documentation requirements.
• Prepares for and participates in on-site monitoring visits with the Site Director.
• Addresses emergency situations as they arise and mediates conflict as necessary.
• Completes required funder reports, coordinating with team members to ensure proper tracking and reporting of activities.
• Attends trainings and conferences as needed.
• Develops and nurtures relationships with refugee service providers and other community partners at the local level to increase integration opportunities for refugees, presenting the program to employers, local school districts, state health clinics, state refugee coordinator's office, medical providers, and other relevant service providers.
• Provides technical assistance and cultural sensitivity training to internal and community providers to build their capacity to serve unique populations.

Grant Management :

Supervisory Duties :

Common Duties :

Qualifications : Education :

Bachelor's degree or equivalent experience in lieu of degree.

Experience :

Minimum of 5 years' previous experience in the field of direct services working with immigrant and refugee communities.

Minimum of 2 year's previous supervisory experience in program management.

Other Skills :

Demonstrated commitment to excellence with a track record that includes close attention to detail, strong project coordination and problem-solving skills, strong verbal communication skills including in-person networking, and writing skills and a high degree of cultural competency.

Must have valid driver's license and clean driving record.

Must be comfortable with public speaking and representing CWS programs in meetings and facilitating trainings.

Must be highly computer literate, with proficiency in Microsoft Excel as well as basic MS Office functionality and high capacity in internet-based research.

Benefits :

CWS offers a competitive benefits package that includes :