Client Service RepresentativeCU*Answers • Grand Rapids, Michigan, United States
Client Service Representative
CU •Answers • Grand Rapids, Michigan, United States
30+ days ago
Job type
- Permanent
Job descriptionHigh school diploma / GED + 1-2 years of admin or customer service experience Strong communication, organization, and multitasking skills Proficiency in Microsoft Office and excellent typing / phone skills Ability to work independently and handle confidential information Strong attention to detail and a positive, client-focused mindset Valid driver's license and willingness to travel occasionally Supportive, team-oriented culture Opportunities to grow your skills A meaningful role supporting credit unions and their communities Work with cutting-edge technology in a growing organization Answers? Answers is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a full suite of integrated solutions to these credit unions that allow them to serve their members. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership! Answers operates in a professional office building setting. Some job assignments at CU Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and / or Job Qualifications section(s) above. CU Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU Answers has defined this position to be. Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship. Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU Answers is an Equal Opportunity Employer.
Description
Join our team as a Client Service Representative , where you'll be the first point of contact for credit unions needing support. If you enjoy helping others, solving problems, and working in a collaborative environment, this role is a great fit!
Hours are Monday thru Friday, 9 : 00am-6 : 00pm.
What You'll Do
- Respond to incoming client calls and provide software support
- Research issues and offer effective solutions
- Escalate cases to the appropriate team when needed
- Document software concerns and contribute to team goals
- Continue growing your skills and knowledge
- Provide occasional on-site training or support as needed
What You Bring
Why You'll Love Working With Us
What is CU
CU
Requirements
WORK ENVIRONMENT & PHYSICAL ACTIVITIES
CU
NOTICE
This job description is not intended to be, nor should be construed as a contract for employment. CU
CU
CU
Create a job alert for this search
Client Service Representative • Grand Rapids, Michigan, United States
Related jobs
Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s)(FAs) / Private Wealth Advisor(s) (PWAs) / teams on a daily basis.
Through regular interactions ...Show more
We are actively looking to hire talented Therapists in the area, who are passionate about patient care and committed to clinical excellence.
Wanting to deliver high quality behavioral healthcare.Int...Show more
At Innovia Wealth, we believe a Client Service Associate is far more than a support role - they are the heartbeat of our client experience.
Client Service Associates ensure our clients feel cared fo...Show more
If you enjoy helping others, solving problems, and working in a collaborative environment, this role is a great fit!.Hours are Monday thru Friday, 9 : 00am-6 : 00pm.
Respond to incoming client calls and...Show more
Join a team committed to advancing patient outcomes through adaptable healthcare solutions.Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcom...Show more
Flexible and Remote- Client Service Rep.Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's your chance to be your own boss, create...Show more
A company is looking for a Customer Support Representative to manage client and vendor account inquiries and resolve service issues.
Key Responsibilities Respond to incoming service-related issues...Show more
Top-ranked proprietary trading firm, Maverick Currencies, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online c...Show more Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of proprietary trading in its online crypto / foreign exchange trading division,...Show more 
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show more Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's your chance to be your own boss, create your schedule, and live the life you've...Show more At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better.
Our mission is to help people lead healthier, more fulfilling lives...Show more 
Under general supervision the Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
The Customer Service Representative II may provide guidanc...Show more
Animal Emergency & Specialty Hospital of Grand Rapids, MI is a growing 24-hour Emergency & Specialty hospital offering a fast-paced work and rewarding environment.Our seasoned Emergen...Show more
Full Time Floating Client Service Associate.Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embra...Show more
As a Patient Services Representative with Corewell Health youll play a vital role in delivering top-notch healthcare service to our patients.
Youll work as part of a team to provide registration con...Show more
Client Relationship Analyst
Morgan Stanley • Grand Rapids, Michigan, USA
Full-time
Last updated: 21 days ago • Promoted
Licensed Marriage and Family Therapist (LMFT)
LifeStance Health • Grant, MI, US
Full-time
Last updated: 30+ days ago • Promoted
Client Service Associate
Innovia Wealth • Grand Rapids, MI, USA
Full-time
Quick Apply
Last updated: 24 days ago
Client Service Representative
CU •Answers • Grand Rapids, MI, United States
Permanent
Last updated: 30+ days ago • Promoted
Customer Service Representative, Capital Equipment (Hybrid)
Skytron LLC • Grand Rapids, MI, USA
Full-time
Quick Apply
Last updated: 24 days ago
Flexible and Remote- Client Service Rep
Global Elite • Grand Rapids, MI, US
Remote
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Representative
VirtualVocations • Grand Rapids, Michigan, United States
Full-time
Last updated: 30+ days ago • Promoted
Remote Entry-Level Currency Trader
Maverick Currencies • Grand Rapids, MI
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Forex / Cryptocurrency Trader - Remote
Maverick Currencies • Grand Rapids, MI
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
Remote Customer Service Representative – Product Testing
GLOCPA • Plainfield charter township, Michigan
Remote
Full-time
Last updated: 30+ days ago • Promoted
U.S. Customs and Border Protection Officer
U.S. Customs and Border Protection • Byron Center, Michigan, US
Full-time +1
Last updated: 30+ days ago • Promoted
Remote Side Hustle Evaluator - Flexible Online Gig Work
Finance Buzz • Cedar Springs, Michigan, US
Remote
Temporary
Last updated: 30+ days ago • Promoted
Remote- Client Service Rep
Global Elite • Grand Rapids, MI, US
Remote
Full-time
Last updated: 27 days ago • Promoted
Outpatient Licensed Therapist (LCSW, LPC, LMSW, LMFT)
LifeStance Health • Grant, MI, US
Full-time
Last updated: 1 day ago • Promoted
Customer Service Representative II
Genuine Parts Company • Grand Rapids, Michigan, USA
Full-time
Last updated: 2 days ago • Promoted
Client Service Representative
Ethos Veterinary Health • Grand Rapids, MI, US
Full-time
Quick Apply
Last updated: 30+ days ago
Full Time Floating Client Service Associate
Independent Bank Opportunities • Grand Rapids, MI, US
Full-time
Last updated: 8 days ago • Promoted
Patient Services Representative Breast Clinic
Corewell Health • Grand Rapids, Michigan, USA
Full-time
Last updated: 8 days ago • Promoted