Cash Application Supervisor

Cash Application Supervisor

Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose : Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The overarching goal of the Accounts Receivable department is to support the sales growth of Smurfit Westrock while ensuring that the company's cash flow and credit risk are maintained at acceptable levels. We are recruiting for a Cash Application Supervisor who will oversee a team of Cash Application Coordinator / Analyst. Reporting to the Manager of Cash Application, this role is responsible for ensuring the timely and accurate application of all customer payments, thereby supporting an efficient collections process. This is a hybrid position and will be onsite 3 days a week in our Duluth office.

Responsibilities :

• Supervise the Cash Application Team (on and off shore) and ensure compliance with procedures.
• Monitor workloads, out-of-office coverage, treasury requests, ad-hoc tasks, and bank audits.
• Evaluate and improve operational procedures and controls to boost productivity.
• Ensure adherence to internal and SOX controls by the BPO Cash Application group.
• Support manager in developing and tracking KPIs.
• Pursue continuous improvement through training and performance management.
• Join department projects, initiatives, and audits.
• Handle additional duties as assigned.

What You Need To Succeed :

What We Offer :

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.