Senior Practice Manager - Surgery

Leadership Role At Mass General Brigham

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for medium to large single-site practice or larger multi-site practices (3 or more locations). Provides direct supervision of the administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and / or operational issues. Does this position require Patient Care? No

Essential Functions

• Oversees the day-to-day administrative performance of secretarial and clinical support staff and manage staff schedules.
• Evaluates daily staffing needs and coordinates replacement of staff.
• Performs hiring, orientation and evaluation of staff. Administers corrective action if appropriate.
• Assists in the career development of practice employees through on-going coaching, counseling, and training.
• Oversees the department's payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
• Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff.
• Evaluates, develops and implements administrative systems and procedures designed to maximize practice operations.
• Collaborates with practice leaders on the preparation of the practices annual budgets.
• Regularly evaluates and analyzes practice performance metrics.

Qualifications

Education Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience supervisory experience 3-5 years required experience working in an academic healthcare environment 3-5 years required Knowledge, Skills and Abilities - Strong understanding of all Office Suite. - Strong communication and organizational skills. - Strong and proven leadership skills. - Ability to work with staff of all levels. - Excellent time management skills. - Analytical and Math Skills. - Knowledge of Accounting Principles. - Ability to adapt to multiple and rapidly changing priorities and deadlines.

Physical Requirements

Work Location

Onsite 2000 Washington Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$64,708.80 - $94,151.20 / Annual

EEO Statement :

Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.