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SimpliSafe
Director, Software QualitySimpliSafe • Boston, MA
Director, Software Quality

Director, Software Quality

SimpliSafe • Boston, MA
30+ days ago
Job type
  • Full-time
Job description

What You’ll Do

In this role, you will work directly within the engineering leadership team to drive quality improvement across our suite of products and services. Success in this role is defined by the ability to define, implement, and lead a comprehensive strategy that ensures quality and customer focus is the top priority.

We are looking for someone who has both the soft skills to continue driving the quality-first mindset culture, and the technical experience to continuously push the teams and their quality process left. The ideal candidate will understand the pragmatism and crawl, walk, run approach needed to deliver high quality results in the near term, while planning and shifting the landscape to deliver significant quality breakthroughs in the long term. We are looking for a leader who won’t just drive the Software Quality Organization, but also raise the bar on quality across all of SimpliSafe.

Primary responsibilities include

  • Recruit, grow, coach, lead, and inspire a collaborative, positive-minded, efficient and driven team
  • Work across organizations at SimpliSafe - influencing internal/external stakeholders, partners, system owners, technical architectures, and process frameworks
  • Be a steward of the “One Team” SimpliSafe culture in driving home the strategy that quality is everybody’s responsibility
  • Own the resources and shift the movement from a place where QA engineers alone deliver positive quality outcomes, to where all engineers deliver improved quality from the start
  • Develop and execute on the strategy that testing automation is how we scale with finite resources
  • Ultimately ensure both an increase in speed and in quality with each release
  • Live by the belief that what you don’t measure you don’t improve


What You’ll Bring

  • Bachelor’s degree in Computer Science, Software Engineering or comparable experience
  • 10+ years of experience working within software engineering teams
  • 5+ years of experience in a software leadership role
  • 3+ years of experience writing software
  • 5+ years of experience working in a cloud-based environment - both internally and externally (3rd party dependencies)

Preferred Qualifications

  • Outstanding verbal and written communication skills
  • Extremely positive and highly collaborative approach to any and all challenges
  • Pragmatic stance in facing obstacles and unplanned predicaments
  • Hands-on experience establishing and working through improving quality metrics
  • Familiarity with all quality touchpoints - design, documentation, unit testing, integration testing, regression testing, load/perf testing to name a few
  • Fervent passion for improving the SLDC where quality is deeply embedded
  • Continuous improvement, continuous delivery, and continuous learning mindset


What Values You’ll Share

  • Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • Aim High - Always challenging ourselves and others to raise the bar.
  • No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
  • One Team - Taking a highly collaborative approach to achieving success.
  • Lift As We Climb - Investing in developing others and helping others around us succeed.
  • Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.
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Director, Software Quality • Boston, MA

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