Patient Transporter Lead

Job Title

Job Summary : Provides team leadership and assists the team in training, scheduling, and workflow to ensure customers are serviced and administrative duties are completed in a timely manner. Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and / or other tools. Acts as a subject matter expert and resource for others on the team. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence.

Essential Functions : Assumes accountability for the assessment of educational needs and develops, implements, evaluates, and revises educational programs / orientation / curriculum / materials, using principles of education and adult learning to enhance learner competence. Provides direction and instruction to team members according to department standards and regulatory requirements. Assists leadership in resolving work related issues. Acts as a mentor related to open / direct communication and fosters team building and leads work teams across disciplines / departments. Supports staffing and scheduling practices including planning, and organizing day to day services of team members based on workload, patient volumes, experience, and availability. Ensures adequate, safe, and clean equipment is available for transporting of patients and staff are educated on proper use and storage. Assists in the development / data collection / analysis / action plan related to area of responsibility.

Qualifications : Required : High School Diploma or equivalent, 2 years of relevant experience in a customer service environment with increasing level of responsibility, CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association within 90 Days or CRT-Basic Life Support (BLS) - ARC American Red Cross within 90 Days. Preferred : Associate's Degree, CRT-EPIC Credentialed Trainer - Upon Hire.

About Corewell Health : As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders, and innovators that continue to build on one shared mission statement - to improve health, instill humanity, and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you : Comprehensive benefits package to meet your financial, health, and work / life balance goals. On-demand pay program powered by Payactiv. Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance. Traditional and Roth retirement options with service contribution and match savings.

Primary Location : SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak. Department Name : Patient Transportation - Royal Oak. Employment Type : Part time. Shift : Variable. Hours of Work : Variable. Days Worked : Variable. Weekend Frequency : Every other weekend.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.