Service Desk Administrator

Insight Global is looking for a Service Desk Administrator (Tier 1.5) to join a national leader in MEP building systems.

Service Desk Administrator

Location : Tempe, AZ 85288 (M-F 8am-5pm, 5 days onsite)

Contract : 6–12 months (rolling contract, strong potential for extension and or FTE conversion)

Pay : $25–$35 / hr (based on level of experience)

Must-Haves :

• 3+ years in IT Helpdesk / Desktop Support within an enterprise environment
• A passion for IT and end-user support!
• Must have experience with Active Directory, Intune and Entra ID
• Preferred to have experience with SharePoint, Teams, Exchange
• Experience with Microsoft 365 Admin
• Service Now ticketing system experience
• Experience with DNS / DHCP, GPOs, Patch Management, and Virtual Desktop Infrastructure.
• Excellent communication skills—able to translate technical solutions for both technical and non-technical audiences.
• Bachelor’s degree in Computer Science or related field preferred; IT certifications are a plus.

Day-to-Day :