Site Reliability Lead

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Job Title : Site Reliability Engineer (SRE) Practice Lead

Charlotte, NC

12 months

$80 - $85 / hr on W2

Job Summary The SRE Practice Lead is a senior technical leader responsible for building and guiding the SRE function to ensure the highest levels of reliability, availability, and scalability of critical utility infrastructure, control systems, and operational technology. This role focuses on delivering resilient utility services and seamless grid operations through strategic planning, engineering excellence, and cross-functional collaboration. The SRE Practice Lead drives automation, operational efficiency, and compliance with strict regulatory standards unique to the utilities sector.

Key Responsibilities

• Lead and mentor a specialized SRE team dedicated to supporting utility grid systems, energy management platforms, and critical infrastructure.
• Develop and execute the SRE strategic roadmap focused on enhancing grid reliability, disaster recovery, and business continuity aligned with industry regulations.
• Implement rigorous monitoring, alerting, and incident management processes tuned specifically for utility operational technology and control environments.
• Champion automation initiatives to reduce manual toil in infrastructure management, configuration, and routine operational tasks related to utility systems.
• Collaborate closely with electrical engineers, grid operators, control system engineers, and software development teams to embed reliability and resilience by design.
• Oversee capacity planning and performance optimization to ensure utility systems scale efficiently during peak loads and emergency events.
• Lead root cause analysis and post-incident reviews for utility outages, coordinating cross-disciplinary teams to implement corrective actions addressing the unique challenges of utility operations.
• Ensure compliance with industry standards and regulations such as NERC CIP, FERC, and other applicable utility regulatory frameworks through security and audit readiness.
• Drive the adoption of modern cloud-native technologies and infrastructure as code approaches to accelerate innovation without compromising reliability.
• Advocate for continuous SRE training and knowledge sharing focused on power systems, smart grid technology, and critical infrastructure reliability.

Required Skills and Experience

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.