Talent.com
Transportation Support Services Supervisor
Transportation Support Services SupervisorPenske Truck Leasing Co., L.P. • Reading, Pennsylvania, United States
Transportation Support Services Supervisor

Transportation Support Services Supervisor

Penske Truck Leasing Co., L.P. • Reading, Pennsylvania, United States
2 days ago
Job type
  • Full-time
Job description

Responsible for the daily shift operations of the Transportation Support Services (TSS) call center. Ensure department is staffed adequately to business demands. Resolve any issues that impact daily operations and ensure that team meets established department goals.

Schedule :

2nd Shift 1pm - 11 : 30pm Wednesday - Saturday (This position supports a 24 / 7 operation and flexibility to work weekends and holidays are required.)

Additional Benefits :

  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K
  • Associate Referral Program
  • Our associates also enjoy numerous associate discounts and opportunities to grow with the organization!

Major Responsibilities :

  • Monitor team productivity and performance.
  • Ensure proper staffing requirements are met daily for TSS.
  • Keep team motivated to achieve department goals and targets.
  • Provide follow up to internal and external customer requests through email and by phone.
  • Coach coordinators / assist in resolving escalated customer service issues.
  • All aspects of performance management for coordinators : to include interviewing, hiring, planning, assigning and directing work, appraising performance, and corrective counseling.
  • Work on department initiatives, implement innovative methods, ideas, and programs to improve team performance, increase customer satisfaction, and meet department goals.
  • Other projects as assigned by the manager
  • Qualifications :

  • 2-4 years related functional experience, such as Logistics, Operations, Driver supervision, customer service, or call center
  • High School Diploma or equivalent required, Bachelor’s Degree preferred.
  • Must have ability to connect and build rapport and relationships with associates and external customers at all levels
  • Must have ability to work efficiently with time management and organizational skills
  • Strong written / oral communication skills and the ability to actively listen are required
  • Ability to manage through a problem and think and make decisions independently
  • Ability to drive process improvement and lead change
  • Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
  • Regular, predictable, full attendance is an essential function of the job
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required
  • Physical Requirements :

    The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

    While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.

    Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

    Penske is an Equal Opportunity Employer.

    About Penske Logistics

    Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

    Job Category : Operations Management

    Job Family : Operations

    Address : 100 Kachel Boulevard

    Primary Location : US-PA-Reading

    Employer : Penske Logistics LLC

    Req ID : 2511424

    Create a job alert for this search

    Transportation Supervisor • Reading, Pennsylvania, United States

    Related jobs
    Product Service Support Technician

    Product Service Support Technician

    Inotiv • Denver, PA, United States
    Full-time
    Monday - Friday : Day Hours - rotating weekends.We are seeking Product Service Support Technician to join our dynamic team! This position is responsible for supporting and facilitating the day-to-da...Show more
    Last updated: 30+ days ago • Promoted
    Product Service Support Technician I

    Product Service Support Technician I

    Inotiv • Denver, PA, United States
    Full-time
    We are seeking Product Service Support Technician to join our dynamic team! This position is responsible for supporting and facilitating the day-to-day care of animals in the assigned facility.Prod...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager Supply Chain Services

    Program Manager Supply Chain Services

    Vallen Distribution • Reading, PA, United States
    Full-time
    Why Join our Team? At Vallen, we embrace what makes us unique.We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success.We pride ourselves on be...Show more
    Last updated: 30+ days ago • Promoted
    Speech Language Pathologist - SLP CCC - PRN

    Speech Language Pathologist - SLP CCC - PRN

    Symbria • Narvon, PA, United States
    Full-time
    Speech Language Pathologist (SLP).Zerbe Retirement Community in Narvon, PA.PRN Speech Language Pathologist (SLP).As a member of our interdisciplinary team, you will be required to maintain produc...Show more
    Last updated: 4 days ago • Promoted
    School Speech Language Pathologist - SLP or CF

    School Speech Language Pathologist - SLP or CF

    Nyman Associates • Quarryville, PA, United States
    Full-time
    SLP looking to transition from a different setting - this could be the right fit for you.At Nyman Associates, we provide the tools, guidance, and supportive environment you need to grow, feel conne...Show more
    Last updated: 5 days ago • Promoted
    Speech Language Pathologist - Part Time, Days, Acute Care Hospital

    Speech Language Pathologist - Part Time, Days, Acute Care Hospital

    St. Luke's Hospital • Orwigsburg, PA, United States
    Part-time
    Luke's is proud of the skills, experience and compassion of its employees.Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border Protection • Shoemakersville, Pennsylvania, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Travel Home Health Physical Therapist

    Travel Home Health Physical Therapist

    Core Medical Group • Tamaqua, PA, US
    Permanent +1
    Core Medical Group is seeking a travel Skilled Nursing Facility (SNF) Physical Therapist for a travel job in Tamaqua, Pennsylvania. Job Description & Requirements.Client in PA seeking Physical T...Show more
    Last updated: 23 days ago • Promoted
    Travel LPN / LVN

    Travel LPN / LVN

    Nationwide Therapy Group • New Holland, PA, US
    Full-time
    Nationwide Therapy Group is seeking a LPN / LVN for a travel job in New Holland, Pennsylvania.Job Description & Requirements. Minimum of 1 year relevant experience required.About Nationwide Ther...Show more
    Last updated: 30+ days ago • Promoted
    Speech Language Pathologist / SLP Specialist

    Speech Language Pathologist / SLP Specialist

    MLee Healthcare Staffing and Recruiting, Inc • New Philadelphia, PA, United States
    Full-time
    Ignite Voices and Transform Lives in the City of Brotherly Love - Join Us as a Speech Language Pathologist.Imagine a role where your passion for helping others gives rise to communication breakthro...Show more
    Last updated: 5 days ago • Promoted
    Coordinator, Tradeshow Client Services

    Coordinator, Tradeshow Client Services

    Estes Forwarding Worldwide • Reading, PA, US
    Full-time
    Coordinator, Tradeshow Client Services.Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousin...Show more
    Last updated: 30+ days ago • Promoted
    Flexible schedule - Earn at least $2310 by driving 192 trips with Uber

    Flexible schedule - Earn at least $2310 by driving 192 trips with Uber

    Uber • Parkesburg, Pennsylvania, United States
    Full-time +1
    Earn at least $2310 driving with Uber when you complete your first 192 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule require...Show more
    Last updated: 15 days ago • Promoted
    Dock Supervisor

    Dock Supervisor

    Saia • Reading, PA, US
    Full-time
    Saia is a different kind of logistics and transportation company.You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one from leade...Show more
    Last updated: 1 hour ago • Promoted • New!
    School Speech Language Pathologist - SLP or CF

    School Speech Language Pathologist - SLP or CF

    Nyman Associates, Inc. • Quarryville, PA, US
    Full-time
    Whether you're an experienced SLP, a Clinical Fellow eager to start your career, or transitioning from another setting, this opportunity offers a supportive environment to grow and make an impa...Show more
    Last updated: 19 days ago • Promoted
    Construction Supervisor - Pipe

    Construction Supervisor - Pipe

    01057 - Heidelberg Materials NE LLC • Paradise, Pennsylvania, United States
    Full-time
    Line of Business : Other About Us.Heidelberg Materials is one of the world's largest suppliers of building materials.Heidelberg Materials North America operates over 450 locations across the U.Canad...Show more
    Last updated: 3 days ago • Promoted
    Travel Home Health Physical Therapist - $2,210 per week

    Travel Home Health Physical Therapist - $2,210 per week

    Core Medical Group • Tamaqua, PA, United States
    Permanent +1
    Core Medical Group is seeking a travel Skilled Nursing Facility (SNF) Physical Therapist for a travel job in Tamaqua, Pennsylvania. Job Description & Requirements.Client in PA seeking Physical Thera...Show more
    Last updated: 24 days ago • Promoted
    Speech Language Pathologist (SLP)

    Speech Language Pathologist (SLP)

    HealthPRO Heritage • Quarryville, PA, United States
    Full-time
    HealthPro Heritage has a great PRN Speech Language Pathologist Opportunity in Quarryville, PA.Why Choose HealthPro Heritage?. Be part of a mission-driven organization dedicated to compassionate care...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist in Lansford, PA - $9213 / month

    Travel Physical Therapist in Lansford, PA - $9213 / month

    Vetted Health • Lansford, PA, United States
    Temporary
    Job Opportunity : Physical Therapist.Location : Tamaqua, Pennsylvania.Facility : Jackson Therapy Partners.Provides specialized healthcare services in a clinical setting. Works collaboratively with heal...Show more
    Last updated: 5 days ago • Promoted