Receptionist (Office Assistant 3)

Receptionist (Office Assistant 3)

The Department of Ecology is hiring a Receptionist within the Eastern Region Office. Location : Eastern Region Office in Spokane, WA. Upon hire, you must live within a commutable distance from the duty station.

Schedule : This position is required to work in the office Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m., and is not eligible for telework.

Application Timeline : Apply by November 30, 2025. The position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after the date above may not be considered.

Duties

As the Eastern Region Office Receptionist, you will be the first point of contact for visitors, callers, and staff. This role is essential to the daily operations of the Eastern Region Office (ERO), providing professional, friendly, and responsive customer service to both the public and Ecology employees. In this role, you will be part of a small but mighty administration team dedicated to supporting the everyday business functions of the ERO. Our team is fun, fast-paced, and heavily interacts with internal and external customers throughout the day. You will keep front-desk operations running smoothly while gaining insight into the inner workings of Ecology's 11 environmental programs and the important services they provide to the people of Washington state. If you are customer-service oriented, enjoy helping others, and thrive in a dynamic office environment, this is an excellent opportunity to support meaningful environmental work and make a real impact.

What you will do :

• Answer multi-line telephones and direct environmental or program-related questions to the appropriate staff.
• Welcome and assist in-person customers, helping them access and navigate agency services while providing excellent customer service.
• Respond promptly to emails, voicemails, and Microsoft Teams chat messages, ensuring inquiries are addressed in a timely manner.
• Support Ecology's Commute Trip Reduction program.
• Manage purchasing for the ERO administrative team.

Qualifications

For detailed information on how we calculate experience, please visit our Recruitment website.

Required Qualifications :

Additional Required Knowledge, Skills and Abilities :