Infrastructure Lead

Product Management Support Specialist

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Product Management - Support Why Join As a Product Management Support specialist at OCBC, you'll play a key role in shaping the bank's product offerings to meet the evolving needs of our customers. You'll work closely with cross-functional teams to drive product development, launch new initiatives, and continuously improve our products and services. This is a unique opportunity to make a meaningful impact on the bank's growth and customer satisfaction.

How you succeed To excel in this role, you'll need to develop a deep understanding of our customers' needs, preferences, and pain points. You'll work closely with stakeholders to gather insights, identify opportunities, and prioritize product enhancements. Your ability to analyze data, think critically, and communicate effectively will be essential in driving product decisions and ensuring successful launches.

What you do - Collaborate with product managers to develop business cases, product requirements, and launch plans - Analyze customer feedback, market trends, and competitor activity to inform product decisions - Work with cross-functional teams, including sales, marketing, and operations, to ensure successful product launches - Develop and maintain product documentation, including product guides and training materials - Monitor product performance, identify areas for improvement, and recommend enhancements

Who you are - A degree in business, marketing, or a related field, with at least 2 years of experience in product management or a related field - Strong analytical and problem-solving skills, with the ability to think critically and creatively - Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams - Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously - A customer-centric mindset, with a passion for delivering exceptional customer experiences

What we offer Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.