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Senior Manager - GTM Engineering, Customer Success
Senior Manager - GTM Engineering, Customer SuccessApollo.io • Phoenix, AZ, US
Senior Manager - GTM Engineering, Customer Success

Senior Manager - GTM Engineering, Customer Success

Apollo.io • Phoenix, AZ, US
21 days ago
Job type
  • Full-time
Job description

Senior Manager - GTM Engineering, Customer Success

The Sr. Manager, GTME (Success) is the operational leader and coach for Apollo's Named GTM Engineers. They are not just people managers they are system enforcers, deal forecasters, and process architects who ensure that every account touched by a GTME results in measurable, durable growth.

This role blends management accountability with practitioner credibility. The Sr. Manager must :

  • Forecast & Enforce : Drive forecasting accuracy, deal adherence, and intervention coverage across their GTME team's accounts.
  • Coach & Develop : Actively develop an all-star team of GTMEs into world-class operators instilling accountability, detail orientation, and rigor in execution.
  • Inspect & Intervene : Maintain constant vigilance over accounts, reviewing pipeline, usage signals, interventions, and outcomes.
  • Scale & Optimize : Manage a pooled book of customers, enforce time management across large books, and identify scalable interventions.
  • Lead by Example : Remain a "super-doer," capable of demonstrating Apollo-native outbound builds, AI workflows, and signal-based campaigns hands-on.

Thumbnail Sketch (Apply if you're a)

  • Deal Operator : You've run forecasts, enforced adherence, and built inspection rhythms that keep revenue motions predictable.
  • Coach of Coaches : You develop operators into experts, holding high standards while inspiring growth.
  • Detail Hawk : No slipped deals, no missed follow-ups, no hygiene debt your rigor is infectious.
  • RevTech Native : Deep familiarity with Apollo + modern GTM stack (Clay, Salesloft, Outreach, 6Sense, Gong, etc.).
  • Outbound Growth Leader : Background in sales development leadership, RevOps, or agency GTM management always tied to outbound outcomes.
  • What You'll Do

  • Manage and coach a team of Named GTM Engineers, enforcing daily discipline on workflows, interventions, and client deliverables.
  • Own the forecasting rhythm ensuring accurate reporting on account interventions, credit consumption lift, seat expansions, and pipeline influence.
  • Drive accountability : enforce hygiene, detail orientation, and follow-through across all client-facing GTMEs.
  • Inspect GTME deliverables (workflows, Managed Configs, reports) to ensure consistency and quality.
  • Partner cross-functionally with RevOps, Success, and Sales Leadership to drive client outcomes.
  • Demonstrate Apollo-native GTM builds live when needed, modeling best practice for your team.
  • Benefits

    Apollo Stock Options Remote Work Fully Covered Healthcare (PPO, HDHP, HMO) Dental & Vision Maternity Benefits Life / Disability 401K Plan Mental Health and EAP Assistance Office Equipment Allowance Travel Insurance

    The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission / sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

    Annual Pay Range $175,000 - $275,000 USD

    We are AI Native

    Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customersand we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.

    Why You'll Love Working at Apollo

    At Apollo, we're driven by a shared mission : to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.

    We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our corewe're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

    If you're looking for a place where your work matters, where you can push boundaries, and where your career can thriveApollo is the place for you.

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    Senior Manager Engineering • Phoenix, AZ, US

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