Overview :
The Unit Leader collaborates with division growth and practice leadership to drive profitable growth in alignment with the Companys strategic vision. This role involves ensuring Unit performance expectations are met through regular communication with the leadership team and stakeholders supporting growth and retention planning and promoting team sales strategies. The Unit Leader partners with Division Leaders Finance Practice Leaders Placement and Service Leadership to achieve favorable financial results focusing on profitability cash flow reporting and controls. They drive accountability and implement Company processes for variance reporting pipeline management timely month-end billing accounts receivable / collections and expense management while also being accountable for budget creation. The Unit Leader is responsible for clear and continuous communication of the Companys vision and strategies hosting at least quarterly or monthly Town Hall meetings and preparing and providing requested updates on financial results new business wins client retention and revenue variances as well as other relevant topics. Additionally the Unit Leader develops and implements sales and client retention meetings (in accordance with any Company-outlined processes then in effect) individual Client Advisor and Service Leader review cadences and is responsible for recruiting top talent to support the overall growth and success of the Unit.
Specific Responsibilities Include :
Profitable Growth
- Works closely with the Leadership team and key stakeholders to ensure delivery of performance expectations
- Supports Division Leaders Division Growth Manager & Division Service Leaders in growth planning
- Drives accountability for growth plan results & review cadence
- Coordinates and leads quarterly (or semi-annual as appropriate) pre-renewal huddle meetings with all major stakeholders on substantive renewals and follows up with monthly check-in meetings
- Promotes placement strategies and provides ongoing support
- Promotes team sales maximizing cross sell opportunities
- Drives specialization and promotes Company resource utilization
- Gains in depth understanding of the objectives of each Practice
Drives accountability of segmentation and scope of services
Supports capacity planning toolsEnsures client & carrier deliverables are in accordance with Company professional standardsDirect involvement in Middle Market & Large client relationshipsRevenue / Expense Management
Partners with Division Leaders Finance Practice Leaders and Service Leadership to achieve favorable financial results with respect to profitability cash flow reporting and controlsDrives accountability and implementation of Company processes to support tactical execution ofVariance reporting
Pipeline management (including CRM utilization)Timely Month end billingAccounts receivable / collectionsExpense managementColleague Development
Identifies and develops Producer talent to drive profitable growthPartners with Division Growth Managers and Human Resources to develop skills and experience requirements and training for sales rolesEstablishes recruiting protocols and interview tools designed to attract and retain top talentDevelops and implements succession planningPromotes Diversity and Inclusion and colleague mentorship programsProvides ongoing support & guidance to service & placement colleagues in collaboration with Division Service LeadersParticipates in and promotes employee engagement surveysCommunication
Continuous delivery of Company vision and strategies and provide updates as applicable to all colleagues within your office(s)Host all colleague Town Hall meetings monthlyFinancial results
New business winsService updatesCarrier updatesCompany event updatesOtherImplementation of individual Producer review cadenceDevelopment and implementation of sales meetingsAnnual business planning
Quarterly results reviewFosters collaborative working environments by being physically present in the office for an average of 3 days a weekPersonal Growth Metrics
Develop personal growth calculator & goals and achieve new business sales goals in middle and large marketDemonstrate technical knowledge necessary to communicate our solutions effectively to a non-insurance buyerEstablish and maintain a new business pipeline of qualified leads exceeding three times goal. Weekly ensure all tracked pipeline information is current and reflects actual activity and stage in the sales processEstablish and maintain a list of target accounts and spheres of influence developing a strategy for the sales efforts required to penetrate opportunitiesDemonstrate proficiency at discovery process (sales due diligence) andconceptual presentation promoting the World value proposition while delivering specific solutions customized to each prospectParticipate in management enhancement trainings at least twice a yearDemonstrate personal growth and achievement in the Companys standard KPI matrix as the same may be amended by the Company from time to time. The Companys standard KPI matrix is attached hereto as Schedule 1.#LI-KS1
Required Experience :
Manager
Key Skills
Sales Experience,Financial Acumen,Financial Concepts,Management Experience,QlikView,Serving Experience,Retail Sales,Banking,Securities Law,Product Lifecycle Management,Mentoring,Supervising Experience
Employment Type : Full-Time
Experience : years
Vacancy : 1