Lean Automation Manager

Ryan Specialty is looking for a Lean Automation Manager to join our team. We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career.

Ryan Specialty has been named one of America’s Most Loved Workplaces by Newsweek, and has been named 2023 Top Insurance Employer by Insurance Business America.

Position Summary :

The Lean Automation Manager is responsible for delivering effective and efficient service delivery in support of the business.

In this role, reporting to the SVP, Head of Business Shared Services, she / he will plan, direct, and work with leadership to align Lean Six Sigma and automation projects with the organizational goals and objectives.

Essential Functions :

• Lead the effort to educate and create a culture in the organization that leverages Lean Six Sigma and Automation.
• In concert with RS CIO / COO identify the robotics and AI tools that will be available for the business to use.
• Standardize and facilitate the development and review of business cases for all Lean and automation projects.
• Provide strategic day to day direction.
• Develop and execute training and communication plans.
• Organize training programs for colleagues in basic terminology and approach to runs successful process improvement & automation sessions.
• As processes are standardized, work with business, operations, and CIO organization to embed robotics and AI to appropriate processes to optimize outcomes.
• Develop an approach to capture and store relevant data to drive fact-based process improvement efforts.

Education / Experience / Skills :

• Bachelor’s degree with a minimum of 15 years of experience in a leadership role within Lean and Automation efficiency space.
• Experience developing vision, establishing direction, and building commitment across the enterprise.
• Proven ability to attract and retain talent as well as motivate in a team-oriented, collaborative environment.
• Demonstrated ability to effectively communicate interpersonally with individuals and groups as well as strong client and stakeholder management skills.
• Strong project management skills.
• Background in leading effective change management
• Decisive and persuasive with a bias for action
• Proven self-starter, critical thinker, and strong communicator
• Consensus builder with a servant vs. autocratic leadership style
• High EQ that builds loyalty with all constituents
• Strong written and oral communication skills
• Team oriented and ability to effectively handle opposing views.
• Strong conceptual skills
• Ability to stand up and be counted with strength to push back.

Disclaimer

Ryan Specialty is an Equal Opportunity Employer.

We are committed to building, growing, and sustaining a diverse workforce that is reflective of society throughout the entirety of the organization and throughout the insurance industry.

We aspire to cultivate a company that is both inclusive and equitable, where every employee is recognized and assessed based on their performance and contributions.

We strive to harness our differences and commonalities to better serve our clients, trading partners, workforce, and communities.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them and their family members achieve their physical, financial, and emotional wellbeing goals.

In addition to our comprehensive benefits package, we encourage a diverse workforce that allows you to manage your wellbeing and work / life balance.

We understand that you have a life outside of work. That's why we offer paid time off for vacation, sick and personal days.

In addition, we offer paid parental leave and paid company holidays.

Ryan Specialty values a diverse workplace where all colleagues feel empowered to be their authentic selves, and we are proud to be an equal-opportunity workplace.

Ryan Specialty provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

Ryan Specialty is committed to a diverse workforce.

The target salary range for this position is $190,000.00 - $200,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands.

The base pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits.

For additional information on Ryan Specialty Total Rewards, visit our website

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Please contact us to request an accommodation at

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.