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Director, Program Management, People Partner Excellence
Director, Program Management, People Partner ExcellenceWalmart • Bentonville, AR, US
Director, Program Management, People Partner Excellence

Director, Program Management, People Partner Excellence

Walmart • Bentonville, AR, US
2 days ago
Job type
  • Full-time
Job description

Director, Program Management, People Partner Excellence

The Director, People Partner Excellence leads a global team responsible for delivering scalable, consistent, and future-ready people experiences across Digital & Associate Experience and Corporate Functions. This role will lead through designing, building, maintaining, and scaling a digital approach to this work that will evolve and automate people processes. This role is pivotal in transforming how the People team delivers value, enabling both leaders and people partners to focus on high-impact, strategic work through seamless, data-driven, and efficient experiences.

What Youll Do...

Strategic Leadership :

  • Act as a trusted advisor to Senior People leaders, aligning people strategies with business goals and driving enterprise-wide talent initiatives.
  • Proactively identify needs for the Digital & Associate Experience and Corporate Functions people organization that help to drive smooth delivery of people programs and initiatives.
  • Identify, define, and execute the digital strategy, ensuring alignment with organizational goals and Global Peoples digital transformation roadmap.
  • Partner closely with COEs, People teams, and Technology teams to identify opportunities for automation and intelligent augmentation.

Cyclical People Processes :

  • Set and drive strategic execution of people programs across Digital & Associate Experience and Corporate Functions, ensuring alignment with Global People priorities.
  • Lead end-to-end program management for key initiatives such as performance management, talent reviews, succession planning, and associate engagement.
  • Develop and manage project plans, timelines, and stakeholder communications to ensure timely and effective delivery of cyclical people programs.
  • Digital People Solutions :

  • Lead the design, build, and continuous improvement of AI-enabled and digital tools that enhance people processes and associate experiences.
  • Collaborate with cross-functional partners to embed digital solutions into existing systems and drive seamless user experiences.
  • Ensure all solutions are reliable, secure, and compliant, delivering high-quality, inclusive experiences that reflect the organizations culture and values.
  • Use analytics and feedback to refine digital solutions and capabilities to deliver measurable improvements to experience and productivity.
  • Stay informed of emerging trends in AI, automation, and technology, integrating innovation responsibly and strategically.
  • Process Optimization & Change Leadership :

  • Drive global adoption of digital solutions by developing strong partnerships as we identify and implement process improvements to increase efficiency and effectiveness of people programs.
  • Navigate and influence cross-functional stakeholders, driving alignment and impact.
  • Lead change management efforts to support organizational and digital transformation and the adoption of new ways of working in partnership with the Global Org Transformation and Change team.
  • Leadership :

  • Ability to lead through large scale organizational change initiatives, with a willingness to adapt to changes in strategic direction.
  • Lead a global team that drive people initiatives and cyclical programs across Digital & Associate Experience and Corporate Functions.
  • Foster collaboration across the Digital & Associate Experience and Corporate Functions people organization and COEs to drive solutions through strategic partnership and collaboration.
  • Success Measures :

  • Measurable improvement in associates and people partners experience metrics
  • Demonstrated time reallocation of people partners to strategic, value-add activities
  • Enhanced business decision quality and agility through accurate, timely process outcomes
  • Sustained adoption and trust in digital solutions launched to both associates and people partners.
  • Ideal Candidate Profile :

  • Deep understanding of people processes, digital transformation, and intelligent automation technologies (AI agents, chatbots, workflow automation).
  • Proven leader of multidisciplinary, global teams, able to align diverse perspectives and drive outcomes across complex, matrixed organizations.
  • Exceptional stakeholder and change leadership skills, with a track record of building trust, influencing across functions, and leading through ambiguity.
  • Analytical and data-driven, translating insights into action while maintaining a strong focus on user experience, simplicity, and continuous improvement.
  • Demonstrates a strategic design mindset, capable of rethinking and transforming systems to drive greater impact and efficiency.
  • Identifies and designs low-friction, high-impact solutions that streamline processes and drive efficiency.
  • Recognizes how addressing root causes compounds long-term value and can articulate the impact of continuous improvement.
  • Join Us :

    Be part of a team that's not just evolving with the futurebut helping to shape it. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

    Minimum Qualifications...

    Bachelors degree in Business, Human Resources, Legal, or related field and 5 years experience in project management, compliance, operations management or related area OR 7 years experience in project management, compliance, operations management, or related area. 4 years experience using intermediate functionality of Microsoft Office. 4 years experience leading cross-functional teams.

    Preferred Qualifications...

    Experience developing training curriculum or content, Managing cross-functional teams, Managing Large Scale Change Initiatives, Masters degree in Business Administration or related field, Retail consulting., Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

    Primary Location...

    806 Excellence Dr, Bentonville, AR 72716, United States of America

    Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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    Director Program Management • Bentonville, AR, US

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