Intake Receptionist (Filipino Virtual Assistant)

Intake Receptionist

We are looking for a reliable and detail-oriented Intake Receptionist to support our team in managing real estate and commission-based transactions. This role is essential in ensuring clients are properly guided, connected to the right lawyer, and supported throughout the entire process. If you're organized, people-oriented, and able to keep operations running smoothly, we'd love to hear from you.

Key Responsibilities :

• Answer incoming phone calls and provide friendly, professional assistance
• Intake new client inquiries and assign them to the appropriate lawyer (supporting a team of 3 lawyers)
• Conduct follow-ups to ensure transactions and communications are progressing smoothly
• Assist in coordinating real estate and commission transaction workflows
• Maintain accurate records and documentation to support seamless client service
• Use Google Workspace for documentation, communications, and task management
• Utilize RingCentral (softphone) for call handling and client coordination