Patient Services Representative

Care Coordinator - Certified Medical Assistant / Registered Medical Assistant CMA / RMA

At Jeffers, Mann and Artman Pediatric (JMA) our mission is to provide excellent medical care in a caring, family-centered environment and assist families in building happy, healthy children.

JMA is seeking a Certified Medical Assistant or Registered Medical Assistant CMA / RMA Care Coordinator to join our energetic, well trained team in our Raleigh and Cary Locations.

• Be the nurse detective!
• Assist providers with locating, analyzing and summarizing clinical patient information from specialists / emergency department / urgent care / minute clinics and entering it into patient EMR for Provider review and access for quality patient care in a timely manner.
• Locate community resources that benefit staff, patients, and families.
• Be the Advocate!
• Develop close relationships with patients and their families, especially with complex patients, to assist with securing the resources and care needed to keep our patients healthy.
• Assist providers and staff with identifying and closing gaps in patient care, and work with RN / LPN Care Coordinators to ensure patient care needs are being addressed.

Review and document on patients who have been seen by a Specialist, seen in the ED or have been to Urgent Care.

Assist with clinic nursing duties when needed.

Competitive Compensation and Excellent benefits : Medical, Dental, Vision, Life, Disability, 401K, PTO and paid Holidays.

Qualifications

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Please note : JMA Pediatrics conducts criminal background checks on all applicants prior to hire. A conviction will not necessarily disqualify you from employment, but will be considered in relation to the position and in accordance with applicable laws.

JMA Pediatrics is committed to Equal Employment Opportunity and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law

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