Manager, Account Specialist

Job Description

Job Description

Manager, Account Specialist

Position Summary :

As a Manager, Account Specialist , you play a critical role in the success of Allegro’s logistics service. In this administrative business operations role, you will support day-to-day routing and order lifecycle execution, while analyzing performance data, solving complex fulfillment challenges, formulating customer solutions / satisfaction, and driving continuous improvement across markets. This role requires a high level of independent judgment, attention to detail, and strong communication to ensure we meet service and cost expectations.

Key Responsibilities :

Fulfillment Operations

• Design efficient delivery means using internal tools and external data to meet customer expectations and optimize cost
• Assign, track, and verify proper fulfillment partners for scheduled deliveries and pickups
• Monitor daily routing completion and communicate status to internal / external stakeholders

Customer and Partner Support

Analytics and Continuous Improvement

Qualifications :

Preferred Experience :

Benefits :

We offer competitive compensation and a generous benefits package, including :

Physical / Mental Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environmental / Working Conditions :

This role will work out of our corporate office in Eagan, MN. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About ACS Logistics Holdings :

We are a fast-growing logistics and transportation company with three different areas of business. Anderson Cargo Services specializes in managing freight and custom shipping solutions. Allegro Home Delivery specializes in nationwide home deliveries of large-scale items, with a focus in the middle and final mile home delivery market. DataTrec offers data center relocations and provides safe, secure, high-speed transportation services and logistics for data center enterprise equipment.

Allegro Home Delivery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training