Talent.com
Technical Assistance Specialist
Technical Assistance SpecialistProSidian Consulting • Charlotte, NC, US
Technical Assistance Specialist

Technical Assistance Specialist

ProSidian Consulting • Charlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Technical Assistance Specialist

ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS / OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com.

Job Description

ProSidian Seeks a Technical Assistance Specialist in CONUS / OCONUS - Charlotte, NC & Washington, DC to support an engagement for a support agency of the US Department of Labor which administers federal government job training and worker dislocation programs, federal grants to states for public employment service programs, and apprenticeship programs. One key purpose of the agency is to promote apprenticeship programs across the US, provide apprenticeship opportunities to the nation's youth, and improve access to apprenticeship opportunities that enable Americans to obtain relevant skills and high-paying jobs.

The ProSidian Engagement Team Members work to provide Youth Apprenticeship Intermediary support including program and project management, participation in training, and provision of written reports, providing a multi-faceted campaign to promote youth apprenticeship programs and their content, determine the most effective methods of recruiting students from local high schools and colleges, design approaches to connect learning communities, conduct outreach to local businesses and educational institutions, and provide general technical assistance and advice to educational institutions and employers to facilitate and accelerate youth apprenticeship programs in various industries.

The ProSidian Team shall provide experienced and knowledgeable consulting services in support of the project through provision of experienced and educated team members, development of a national youth apprenticeship network with a specific goal, and ongoing expansion of youth apprenticeship programs to ensure sustainability across all programs. The primary apprenticeship industry sectors within this project include healthcare, transportation and logistics, cybersecurity, information and communications technology (ICT), hospitality, advanced manufacturing, and other targeted high growth industries.

Additionally, the ProSidian Team will assist the Department of Labor's Office of Apprenticeship by effectively researching data collected from apprenticeship programs and youths that have participated in past and current programs to develop new and expand existing youth apprenticeship programs across the nation.

Technical Assistance Specialist Candidates shall work to support requirements for Program Support and primary role is to support and help execute ProSidian's effort in supporting the Department of Labor's Youth Apprenticeship programs.

  • Demonstrated ability to perform program / project management tasks effectively
  • Has proven ability to manage multifaceted projects of high complexity
  • Must shoulder responsibility for formulating design, implementation and management of assigned projects
  • Provides quality control of projects and interfaces with client on project specific issues
  • Insures projects are completed within the estimated time frames and budget constraints

Professionals in this role should have experience providing technical assistance, professional advice, and consulting. The duties and responsibilities of this role is to support the expansion and sustainability of youth apprenticeship programs by providing technical assistance to educational institutions, employers, labor-management organizations, and various industries. This technical assistance will include, but is not limited to, the following :

  • Coaching and support to institutions and employers
  • Developing activities focused on peer learning across school districts and within different industries to share knowledge of apprenticeship strategies
  • Developing materials that will support the Office of Apprenticeship in its campaign to bring awareness of apprenticeship programs
  • Assisting and supporting apprenticeship forums, models, registration, and recruitment
  • Offering consultation, advice, and industry resources in the development of apprenticeship programs
  • Meeting with the Office of Apprenticeship, education stakeholders, and industry representatives to assist in the development of programs in certain industries
  • Assisting the Project Manager and other team members in the delivery of research results and practice guides by offering recommendations, lessons learned, and / or case studies of school systems and employers worked with
  • Qualifications

    The Technical Assistance Specialist shall have consecutive employment in a position with comparable responsibilities within the past three (3) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word / Excel / Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones / delivery schedules as outlined.

    To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required : Masters's degree or higher from an accredited college or university in a relevant field with at least three years of relevant experience.

  • Master's degree strongly preferred.
  • At least 3 years relevant experience in Human Resources, HR management, or related industry involving technical assistance.
  • Deep understanding of occupational skill requirements and training options and solutions.
  • Ability to work effectively both independently and as part of a team.
  • Candidate must have strong attention to detail and organizational skills.
  • Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
  • Demonstrated leadership, management, organizational, and decision-making skills.
  • Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
  • Excellent interpersonal skills and client service provision.
  • Excellent written and verbal communication skills.
  • Experience in project administration and management procedures strongly preferred.
  • Experience in the use of database applications and presentation software desirable.
  • Intermediate level proficiency in MS Excel and other MS Office Suite programs.
  • Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
  • Understanding and proficiency in financial and project management systems and procedures.
  • TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

    LOCATION : Work shall be conducted at the CONUS / OCONUS - Charlotte, NC & Washington, DC

  • U.S. Citizenship Required
  • Excellent oral and written communication skills
  • Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
  • All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
  • Additional Information

    As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

    CORE COMPETENCIES

  • Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader
  • Leadership ability to guide and lead colleagues on projects and initiatives
  • Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people
  • Communication ability to effectively communicate to stakeholders of all levels orally and in writing
  • Motivation persistent in pursuit of
  • Create a job alert for this search

    Technical Specialist • Charlotte, NC, US

    Related jobs
    Technical Support Specialist

    Technical Support Specialist

    DP World • Charlotte, NC, United States
    Full-time
    We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of...Show more
    Last updated: 12 days ago • Promoted
    Technical Support Specialist

    Technical Support Specialist

    Skanska • Charlotte, NC, United States
    Full-time
    Skanska is seeking a Technical Support Specialist to provide excellent customer service and support for a variety of Tier 1 incidents and requests. This is a hybrid position, requiring in-office wor...Show more
    Last updated: 8 days ago • Promoted
    Transportation Revenue System Specialist

    Transportation Revenue System Specialist

    CDM Smith • Rock Hill, SC, United States
    Full-time
    Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procureme...Show more
    Last updated: 19 days ago • Promoted
    Customer Support Specialist - Charlotte, NC

    Customer Support Specialist - Charlotte, NC

    Accommodations Plus International • Charlotte, NC, United States
    Full-time
    In this role, the Customer Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on p...Show more
    Last updated: 10 days ago • Promoted
    Technical Specialist

    Technical Specialist

    Apple • Huntersville, NC, United States
    Full-time
    Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared res...Show more
    Last updated: 30+ days ago • Promoted
    Technical Specialist III

    Technical Specialist III

    US Tech Solutions • Charlotte, NC, United States
    Full-time
    Note : (Hybrid) 3 days / week in office.Looking for someone that can blend administrative, technical, and project coordination skills. Ability to create various technical documents related to transmiss...Show more
    Last updated: 18 days ago • Promoted
    Client Compensation Specialist

    Client Compensation Specialist

    TEKsystems • Fort Mill, SC, US
    Full-time
    Handling and researching inquiries and requests through multiple contact points such as phone calls and email.First point of contact for assisting Advisors and their staff with inquiries and reques...Show more
    Last updated: 17 days ago • Promoted
    Technical Specialist - Southeast Region

    Technical Specialist - Southeast Region

    Eaton • Charlotte, NC, United States
    Full-time
    As a Technical Specialist, you’ll be the go-to expert, delivering critical technical and safety guidance to our Electrical Engineering & Services (EESS) field teams. You’ll play a key role in drivin...Show more
    Last updated: 10 days ago • Promoted
    Customer Support Specialist

    Customer Support Specialist

    PCR Staffing • Charlotte, NC, United States
    Temporary
    POSITION SUMMARY The Customer Support Specialist is responsible for supporting the daily management of Housing Facilities including managing access control for tenants, guests, and visitors to the ...Show more
    Last updated: 30+ days ago • Promoted
    AVP; Technology Operations Specialist

    AVP; Technology Operations Specialist

    Bank of America • Charlotte, NC, United States
    Full-time
    AVP; Technology Operations Specialist.To proceed with your application, you must be at least 18 years of age.To proceed with your application, you must be at least 18 years of age.At Bank of Americ...Show more
    Last updated: 2 days ago • Promoted
    Reclectic Product Flow Specialist

    Reclectic Product Flow Specialist

    Urban Outfitters • Pineville, NC, US
    Full-time
    This position is located at 10500 Centrum Pkwy, Pineville, North Carolina, 28134 United States.A Product Flow Specialist supports the back of house operations and the flow of product from receipt t...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Representative - USA

    Technical Support Representative - USA

    SolarWinds • Charlotte, NC, United States
    Full-time
    At SolarWinds, we're a people-first company.Our purpose is to enrich the lives of the people we serve-including our employees, customers, shareholders, partners, and communities.Join us in our miss...Show more
    Last updated: 8 days ago • Promoted
    Product Specialist - Azure

    Product Specialist - Azure

    Arrow ECS • Charlotte, NC, United States
    Full-time
    As a leading Microsoft Indirect Provider, Arrow relies on a dynamic team to propel its business.Therefore we are seeking a Microsoft Product Manager to bolster the rapid expansion of our Microsoft ...Show more
    Last updated: 19 days ago • Promoted
    IDD Habilitation Specialist

    IDD Habilitation Specialist

    RHA Health Services • Statesville, NC, United States
    Full-time
    If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and peop...Show more
    Last updated: 5 days ago • Promoted
    Technical Support Specialist

    Technical Support Specialist

    InVue • Charlotte, NC, United States
    Full-time
    We are looking for a proactive, self-motivated professional with experience and an affinity for technology and innovation to serve as our. In this role, you will directly interact with our customers...Show more
    Last updated: 3 days ago • Promoted
    Customer Support Specialist II

    Customer Support Specialist II

    VirtualVocations • Charlotte, North Carolina, United States
    Full-time
    A company is looking for a Customer Care Specialist II who will serve as a key resource for resolving complex technical issues. Key Responsibilities Provide technical assistance through various ch...Show more
    Last updated: 4 days ago • Promoted
    Product Specialist Charlotte

    Product Specialist Charlotte

    Amann Girrbach North America • Charlotte, NC, United States
    Full-time
    Amann Girrbach is a global leader in dental CAD / CAM technology and digital workflows, providing innovative solutions that empower dental professionals worldwide. Our North American team is dedicated...Show more
    Last updated: 19 days ago • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Alphabe Insight Inc • Charlotte, NC, United States
    Full-time
    At Blue Print Out, we are dedicated to transforming ideas into memorable experiences.With a focus on innovation, precision, and client satisfaction, we specialize in organizing corporate, community...Show more
    Last updated: 30+ days ago • Promoted