Key Responsibilities:Supervise call center staff, including active performance managementEnsure team delivers service meeting or exceeding client goals while fostering a culture of operational and compliance excellenceManage call floor operations, maintain service levels, and strategize for continuo...
Epiq Systems Class Action business operates a call center to handle potential claimant inquiries and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions. Must have 1 year of previous call center experience ...
A company is looking for an Intake Specialist Weekend Call center Part time Sat/Sun. ...
The call center agents will receive incoming calls from members - this is a helpdesk role assisting customers with resetting their passwords and answering general questions. Keep records of all conversations in our call center database in a comprehensible way. Manage inbound calls in a timely manner...
Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support). ...
Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support). ...
Minimum one year of telemarketing, customer service or call center experience is required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Use information from multiple computer systems sim...
Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. Previous Call Center experience or assisting customers preferred. In this role you will receive inbound calls from consumers...
Troubleshoot basic service issues and schedule on site service calls when necessary. ...
Proficient understanding of call center technology and software. These positions are responsible for handling inbound calls, addressing HelpDesk tickets, managing email inquiries, and providing comprehensive assistance on general ESA program inquiries. Answer inbound calls, HelpDesk tickets, and ema...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Role: IT Call Center Agent-1298. The Client is seeking an Information Technology (IT) Call Center Agent to provide support for internal and external customers. This position will report to a high-volume call center environment as the initial point of contact and representative for IT. Experience wit...
Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support). Responsible for professionally and courteously serving customers by handling all inboun...
Ability to work and grow in a fast-paced, high-volume call center environment. ...
Small call center with high profile clients seeks a charismatic, professional, and detail-oriented . Position is answering calls and helping customers over the phone to set appointments. ...
Ability to work comfortably in a fast-paced, high-volume call center environment. ...
This customer service positionwill report to a call center unit with high volume contact with the public andwith tasks that frequently change, including, but not limited to answer callsand emails from constituents, provide support to constituents, assistconstituents with questions or concerns that a...
Ability to work and grow in a fast-paced, high-volume call center environment. ...
Previous customer service, banking, and/or call center experience required. Manages inbound calls and/or virtual teller sessions. ...
BB” เรามุ่งมั่นดำเนินธุรกิจเพื่อมอบบริการและเทคโนโลยีที่ตอบสนองความต้องการของลูกค้าทุกรูปแบบ และพร้อมสนับสนุนประเทศไทยเพื่อก้าวเข้าสู่ยุคดิจิทัลโดยไม่ทิ้งใครไว้ข้างหลัง โดยยึดมั่นในหลักจริยธรรม รวมถึงความรับผิดชอบต่อลูกค้า พนักงาน และสังคมBenefits- Dental insurance (สิทธิการเบิกค่าทันตกรรม)- Life in...
Our call center environment is constantly evolving so we’ll look to you to drive tools and technology to enable first call resolution. Call center or customer service experience. Ability to work onsite in one of our call centers. Customer interaction may result from a variety of contact methods, inc...
This customer serviceposition will report to a call center unit with high volume contact with thepublic and with tasks that frequently change, including, but not limited toanswer calls and emails from constituents, provide support to constituents, assistconstituents with questions or concerns that a...
At Powelson Consulting, we are looking for a Call Center Banker for our Financial Services client. Collaborating with a team of professional sales specialists and managers in a call center environment. ...
As a Client Service Representative in our Call Center, you will be able to assist and communicate effectively with our clients to help solve problems being the first point of contact through our call center. A High School Diploma/GED and a minimum of 1 year of related work experience in a call cente...
Coach/lead a team of 20 call agents. Provide all feedback to improve call agent performance. Coach/lead a team of 20 call agents. Provide all feedback to improve call agent performance. ...