With the goal of first call resolution, the CSR Agent will address the needs of inbound callers according to the established call flows and work processes as supplied by the client and in accordance with accepted coverage guidelines, ensuring all mandated government and state regulations are consist...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
Steps may include paging critical response teams, alerting security and executing overhead pagesAnswer inbound calls, search database or reference material to obtain needed information to transfer caller to appropriate destination within established metrics and productivity standardsNavigate through...
We prefer candidates with either a College Degree or Previous Contact Center Experience. Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. Addressing incoming phone calls with a high degree of accuracy and efficiency. M...
We prefer candidates with either a College Degree or Previous Contact Center Experience. Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. Addressing incoming phone calls with a high degree of accuracy and efficiency. M...
Call Center Representatives to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. The Call Center Representative is the first point of contact for prospective Future Professionals that are interested in enrolling in a Paul Mitchell School. ...
We prefer candidates with either a College Degree or Previous Contact Center Experience. Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. Addressing incoming phone calls with a high degree of accuracy and efficiency. M...
Family Allergy & Asthma is seeking a friendly and service-driven Call Center Representative to join our dedicated team in the Contact Center. Call Center / Customer Service Representative Duties and Responsibilities:. Call Center / Customer Service Representative Qualifications:. Call Center / Custo...
Calls are documented thoroughly and accurately in the electronic medical record to capture the reason for the call and the escalation path followed to assist the caller. The CSR triages urgent clinical calls from patients, caregivers and referral sources to the appropriate on-call clinicians and pha...
Calls are documented thoroughly and accurately in the electronic medical record to capture the reason for the call and the escalation path followed to assist the caller. The CSR triages urgent clinical calls from patients, caregivers and referral sources to the appropriate on-call clinicians and pha...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Route calls appropriately, offering voicemail, paging, or redirection of calls as needed. At the core of achieving this is a caring, c...
Minimum of one to two years in heavy/high call volume phone setting in either call center and/or medical facility preferred. Provides support to medical offices primarily by answering incoming calls. ...
IMMEDIATELY SEEKING NEW CALL CENTER PHONE PROS. We're seeking friendly, professional Call Center Agents to join our Amazing Inside Marketing Team. Receive warm inbound calls and place outbound calls . Call Center, Telemarketing Agent or. ...
As a Call Center Sales Agent, you will ensure a memorable customer experience by using needs based selling strategies – listening, probing, educating - determine the customer’s needs and help them select the appropriate products and services. ...
Call Center Coordinator, PRN Day and Night Shift. Completes prescreens for callers seeking treatment. Answers incoming referral calls from potential clients providing support and encouraging their desire to seek treatment. Ethan Crossing Addiction Treatment Centers. ...
Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio. Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab,...
Receiving inbound contacts calls and completing outbound contacts (callbacks, responses, etc. Minimum 2 years of customer service and/or contact center experience. ...
Define and track key performance indicators (KPIs), including work rates ( average handle time), service level attainment, first call resolution, quality, and customer satisfaction scores. Stay informed about industry best practices, emerging trends, and new technologies for contact center analytics...
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering wi...
The Call Center supports all locations. Patient Call Center Representative. Patient Call Center Job Description. Answer incoming calls from customers to schedule appointments, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. ...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. ...
Call Center Professionals, if you’re passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately own...
You’ll work in a fast- paced Contact Center where you’ll have meaningful client-focused conversations. As an Inbound Financial Services Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their banking needs. Manage digital-related inquir...