The IT Help Desk Technician plays a crucial role in providing technical support to our organization's employees and contributing to IT projects and system upgrades. Monitor and prioritize help desk tickets to ensure timely resolution and adherence to service level agreements (SLAs). Continuously...
Provide help-desk and email support for local and off-site users. At least 2 years of relevant technical experience supporting helpdesk operations. ...
The IT Help Desk Technician plays a crucial role in providing technical support to our organization's employees and contributing to IT projects and system upgrades. Monitor and prioritize help desk tickets to ensure timely resolution and adherence to service level agreements (SLAs). Continuously...
As an IT Help Desk , desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk;-You will create, maintain, and modify user accounts for network and business applications;-You will research, analyze, and diagnose problems with client sys...
Ensure all incidents are logged, tracked, and updated in the help desk ticketing system. IT support or a help desk environment, with at least 1 year in a Tier 2 role. Experience with help desk ticketing systems (e. Serve as a mentor to junior technicians, offering support and expertise as needed. ...
Yorktel is currently seeking a Help Desk Technician who will be heavily involved with supporting many technical and administrative tasks for the VBMS program. Support technicians performing on-site installations and assuring sign-off acceptance for the work. ...
Help Desk Technician Responsibilities:. Help Desk Technician Requirements:. Help desk support for a laptop refresh project. Previous help desk experience, 1+ years’ experience is preferred. ...
Description: The Level 1 System Administrator (SA) shall possess the following capabilities: Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. ...
The Help Desk Technician II will provide advanced technical support for both Apple and Windows environments. ...
CACI is seeking a Help Desk Support Specialist to provide technical assistance on computer systems. Manage the help desk, including receiving and resolving requests for the system, creating support tickets, obtaining application metrics. IT systems in a help desk capacity. Experience working on a he...
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital ...
Utilize and maintain the helpdesk tracking software for all issue reported to the helpdesk, regardless of reporting mechanism. The Help Specialist is responsible for the daily triage and maintenance of hardware, peripherals, and productivity application issues. Help Desk Analysts manage daily suppor...
Mobile Device Help Desk Analyst. Mobile Device Helpdesk Engineer / Telecom Support Specialists. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Developme...
Ability to solve complex IT issues with little to no supervision. Reliable Technology Services is progressive IT Company that has been serving clients throughout the Mid-Atlantic region with professional IT services since 2003. Ability to interact with various personalities using tact and diplomacy....
IT Helpdesk Support Specialist (ONSITE). ...
Your primary responsibility will be to provide onsite IT support services for customers to include incident response, delivery and system set-up of new & repaired computers along with installation of additional hardware, software and peripherals and drive APL vehicles as necessary. All qualified app...
Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-b...
Service Desk and Desktop/Field Support - Onsite. Service Desk and Desktop/Field Support. Remote Desktop software (at a minimum, all of the following): Microsoft Remote Desktop, LogMeIn Rescue or equivalent. Providing Tier 1 and Tier 2 IT support to customers in a Service Desk environment. ...
We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity...
Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability ...
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong ability to quickly and independently master new technology, then provide ...
You will help design, develop, implement and/or integrate IA and security systems, and system components including those for networking, computing, and enclave environments to include those with multiple enclaves and with differing data protection/classification requirements. ...
Associate's Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification req...
AT&T has an opening for IT Field Support Specialists to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Lets start with the big one: Your work gets rewarded with competitiv...
This is a full-time position with GECG and the project is with Baltimore City Public Schools. Installs and supports new devices along with accompanying software (these devices can include computers, tablets, projectors, document cameras as examples). Ability to perform technical tasks with minimal s...