Customer advocate Jobs in Torrance, CA

Home Care Aide Client Advocate

SYNERGY HomeCare of Long Beach

Compensation

$20.00 per hour

Minimum Level of Education

Certificate

Are you an experienced Home Care Aide (HCA) looking to advance your career? Do you have home care scheduling experience? Synergy HomeCare, a licensed premier non-medical service provider, has an immediate opening for Care Advocates to engage with and care for seniors and short-term clientele, including children and working adults. As a Care Advocate, you will have the exciting opportunity to be part of a rapidly growing, high-end concierge care program and work with our national accounts. Qualified candidates must be a Home Care Aide (HCO) and willing to cover last-minute shifts and work in the office when needed. This role offers the perfect entry-level opportunity for candidates who aspire to take on responsibilities as a healthcare administrator, oversee people and plans, and drive towards meaningful business outcomes.

Responsibilities include :

• Caregiving Work scheduled and last-minute cases, including childcare cases;
• Assisting with Back-up Care Accounts, including 1st in line to work cases;
• Taking on-call days on a rotational schedule;
• Coordinating and recording intake of all referrals;
• Interfacing with clients and caregivers for quality assurance;
• Answering incoming phone calls;
• Entering computer data;
• Assisting the Scheduler or DOO with day-to-day care ad hoc projects;

Qualifications / Requirements :

Job Types : Full-time, Part-time

Pay : $20.00 per hour start

Expected hours : 25 40 per week

Benefits :

Ability to Relocate :

Work Location : In person