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Customer care Jobs in Wilmington, NC

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Customer care • wilmington nc

Last updated: 2 days ago
  • Promoted
CUSTOMER SERVICE

CUSTOMER SERVICE

Bassett FurnitureWilmington, NC, US
Full-time
CUSTOMER SERVICE REPRESENTATIVE.The Customer Service Representative will act as a liaison between the customer and the manufacturing plants. We need an enthusiastic and articulate individual who can...Show moreLast updated: 30+ days ago
  • Promoted
Care Manager

Care Manager

Morningside of WilmingtonWilmington, NC, US
Full-time
TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee.T...Show moreLast updated: 30+ days ago
Remote Customer Care Associate

Remote Customer Care Associate

TurboTaxWilmington, North Carolina
Remote
Full-time
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading,...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate

Customer Service Associate

WalgreensLeland, NC, US
Full-time
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

North Carolina StaffingWilmington, NC, US
Full-time
Position Purpose : Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, departm...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Rep

Customer Service Rep

Lincare HoldingsWilmington, NC, US
Full-time
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product / service needs, and supporting compliance to physici...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

FASTSIGNSWilmington, NC, US
Full-time
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve p...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Budget Blinds of WilmingtonWilmington, NC, US
Full-time
Customer Service – Leading Blinds & Shutters Service Business in Wilmington.We’re looking for a friendly, organized, and detail-oriented individual to join our team as a Customer Service / Admi...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

FastSignsWilmington, NC, US
Full-time
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve p...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

AlphaGraphicsWilmington, NC, US
Full-time
Customer Service Representative (CSR).We are looking for a highly-collaborative and dependable teammate that is driven by the opportunity to contribute to the success of a local business.We are a s...Show moreLast updated: 30+ days ago
  • Promoted
U-Box Customer Care Representative (CDL)

U-Box Customer Care Representative (CDL)

U-HaulWilmington, NC, US
Full-time
U-Box Customer Care Representative (CDL).Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; loca...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

LowesWilmington, NC, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 2 days ago
  • Promoted
Customer Service Associate

Customer Service Associate

Roses Discount StoresWilmington, NC, US
Full-time +1
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Accounts Advisor

Customer Accounts Advisor

AaronsWilmington, NC, US
Full-time
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Wilmington, NC, US
Full-time
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Circle KWilmington, NC, US
Full-time
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
CUSTOMER SERVICE

CUSTOMER SERVICE

Bassett FurnitureWilmington, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

CUSTOMER SERVICE REPRESENTATIVE

(Upholstery / Wood)

The Customer Service Representative will act as a liaison between the customer and the manufacturing plants. We need an enthusiastic and articulate individual who can listen to each customer service issue and offer a solution. The successful associate will have a strong command of the Company’s customer service policies, and be well trained in product knowledge are critical for offering quick and accurate assistance to customers. This position is based at our Upholstery headquarters in Newton, NC.

Responsibilities :

  • Answer product problems, service questions and general concerns.
  • Maintain a high level of professionalism with clients and work to establish a positive rapport with every caller.
  • Work with the management team to stay updated on product knowledge and to check if there is a question about the status of an order.
  • Enter parts orders, customer orders as well as issuing repairs and returns for customers.

Qualifications / Skills :

  • Prior customer service experience in furniture preferred
  • High school diploma / GED required (Associate degree in a business related field preferred)
  • Ability to remain “cool headed”, professional and courteous with customers at all times
  • Ability to communicate effectively with management
  • Excellent verbal and written communication skills
  • Benefits Include :

  • Medical insurance available the first month following 30 days of employment
  • FSA and HSA available
  • Dental and Vision
  • 401(k) Plan
  • Stock Purchase Plan
  • Paid vacation upon hire
  • Holidays
  • AFLAC
  • Critical Care Insurance
  • Hospital Insurance
  • On-site clinic
  • Free mental health counseling