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Customer service coordinator Jobs in San Francisco, CA

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Customer service coordinator • san francisco ca

Last updated: 8 hours ago

Customer Support Coordinator

QcellsSan Francisco, CA, US
Full-time

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team.As a customer support person on this team, you will play an instrumental role ... Show more

Service Scheduling Coordinator

ArtechSan Francisco, CA, United States
Full-time

Service Scheduling Coordinator.The Scheduling Operations Coordinator will support the day to day activities involved with managing the growing fleet of autonomous vehicles.They will be responsible ... Show more

Customer Relations Coordinator

TradeJobsWorkforce94104 San Francisco, CA, US
Full-time

As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to pr... Show more

 • Promoted

Customer Service Associate

HertzOakland, California, United States
$21.47 hourly
Full-time
Quick Apply

This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and r... Show more

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersDaly City, California
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

Customer Service Representative

Justin Choy-Farmers Insurance AgencySan Francisco, CA, US
Full-time +1
Quick Apply

If you are looking to work for a well-established, best in class insurance agency, then apply today because we are hiring! Come join an agency that is committed to helping our clients choose the be... Show more

Customer Service Agent

Elite EscapesSan Francisco, California, United States
Remote
Part-time
Quick Apply

Join Elite Escapes and turn your passion for travel into your next career.Remote Travel Customer Service Specialist.We provide full training, access to top travel suppliers, and continued ment... Show more

Customer Service - Logistics

KellySan Francisco, California, US
$26.29 hourly
Remote
Temporary

Location: San Francisco, 2nd St.Contract Type: W2 under Staffing Supplier – 40 hours per week.Schedule: Saturday–Wednesday, 10 am to 6 pm PST, with flexibility to cover as early as 6 ... Show more

 • New!

Vendor Service Coordinator

Golden Gate Regional CenterSan Francisco, CA, US
$47,618.00 yearly
Full-time
Quick Apply

Salary Range: $47,618 - $57,141 Annually.GGRC is currently hiring for a Vendor Service Coordinator.This role coordinates the application and approval process by which agencies and individuals may b... Show more

Customer Service Support

Knoll, Inc.San Francisco,CA
$26.00 hourly
Full-time

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors.We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residen... Show more

Customer Service

Qureos IncSouth San Francisco, United States
Full-time

South Dakota Park, South Dakota, United States.Epoxy Docs is a leading specialist in high-quality epoxy solutions, dedicated to providing exceptional products and unparalleled customer support.We a... Show more

Customer Service

TradeJobsWorkForce94162 San Francisco, CA, US
Full-time

Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping recor... Show more

 • Promoted

Service Scheduling Coordinator

IconmaSan Francisco, CA, United States
Full-time

Service Scheduling Coordinator.Our client, an AV manufacturing company, is looking for a Service Scheduling Coordinator for their San Francisco, CA location.Understand and adhere to daily testing d... Show more

Customer Service Representative / Customer Support

AcornsoptionsSan Francisco, California, US
Full-time

Proven work experience as a Sales Representative in other reputed companiesExcellent knowledge of Microsoft Office and Google toolsExperience with BRM and CRM practices and ability to build product... Show more

Logistics Coordinator (Customer On-Site)

ExpeditorsBrisbane, CA, us
Full-time

The Logistics Coordinator will be part of an Onsite Team.The Logistics Coordinator is a key member of the operations team which facilitates the efficient and timely movement of goods worldwide.The ... Show more

Customer Service Manager

Goodwill San Francisco BaySan Francisco, CA, United States
Full-time

Fillmore Street San Francisco California, 94115.Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of the... Show more

Customer Service Representative

Dreisbach EnterprisesOakland, CA, US
$22.00 hourly
Temporary
Quick Apply

Dreisbach has been serving our customers with the pride and integrity of a family-owned company for over 50 years.We are a Third Party Logistics provider; our core business is Refrigerated Warehous... Show more

Customer Service Associate

Round One EntertainmentSan Francisco, California, United States
$22.00–$23.75 hourly
Part-time
Quick Apply

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!.Round On... Show more

 • New!

Customer Service/Sales

Home Depot (Retail)Daly City, CA, United States
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Newcomer Service Site Coordinator

Good Samaritan Family Resource CenterSan Francisco, CA, United States
$27.00–$32.00 hourly
Full-time

Latinx & Newcomer Services Site Coordinator.Reports To: Director of Youth Services.Classifications: Regular, Full-Time.Benefits Eligible: Yes (Medical, Dental, Vision, 401k + Employer Match, Vacati... Show more

People also ask
Customer Support Coordinator

Customer Support Coordinator

QcellsSan Francisco, CA, US
30+ days ago
Job type
  • Full-time
Job description

Description


POSITION DESCRIPTION:

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The successful candidate will effectively handle case management and customer experience. The ideal candidate will be a strategic thinker with experience supporting customers in the renewable energy sector. The ideal candidate is an experienced professional with strong analytical skills, great attention to detail, with problem solving and communication skills.

This position will be based out of our office in Irvine, CA with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.

RESPONSIBILITIES

  • Manage customer tickets, emails and calls from customers in a prompt and professional manner.
  • Troubleshoot customer questions regarding Q CELLS line of residential solar products, including battery storage, smart modules, and other residential solar products.
  • Take ownership of customer experience, including complex customer escalations.
  • Analyze system monitoring and performance data
  • Become a subject matter expert on the Q CELLS Q.Home battery system for residential applications.
  • Conduct analysis of net-metering and solar buyback programs in CA, TX and FL.
  • Assist with commissioning of systems.
  • Program ESS to complex E-TOU modes and complete firmware updates.
  • Coordinate engineers and vendors to resolve installation problems.
  • Understanding of how solar systems are sold, designed and constructed.
  • Review operational procedures and ensure conformance to industry best practices.

REQUIRED QUALIFICATIONS

  • Solar Industry experience (Renewable)
  • Associates degree preferred in business, economics, communications or other related field with a minimum of 4+ years of professional work experience OR bachelor's degree preferred in business, economics, communications or other related field with a minimum of 2-5+years of professional experience including 2+ years of experience in solar customer service.
  • Impeccable attention to detail.
  • Ability to exercise strong organizational, problem-solving and analytical skills.
  • Detailed, analytical thinker.
  • Excellent oral and written communication skills.
  • Excel
  • Process driven while finding long-term solutions.
  • Ability to work in a fast-paced environment.
  • Up to 10% of travel


Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.



PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity (F = Frequently, O = Occasionally, N = Never)

Typing

F

Handling

F

Reaching

F

Agility (F = Frequently, O = Occasionally, N = Never)

Turning

F

Twisting

F

Bending

O

Crouching

O

Balancing

N

Climbing

N

Crawling

N

Kneeling

N









The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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