Customer service • victorville ca
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The average salary range is between $ 27,300 and $ 42,120 year , with the average salary hovering around $ 33,150 year .
The average salary range is between $ 27,316 and $ 41,926 year , with the average salary hovering around $ 31,943 year .
High Desert Ford is committed to providing an exceptional automotive experience for our customers and a supportive, team-oriented workplace for our employees. We value integrity, professionalism, excellent customer service, and strong connections with the communities we serve. Join our team and build your career in an environment that encourages dedication, collaboration, and growth.
Automotive Service Greeter/Porter
High Desert Ford is seeking a friendly, professional Service Greeter/Porter to support the daily operations of our service department. This position is responsible for greeting customers, moving and parking customer vehicles, maintaining an orderly service drive and parking area, and helping ensure smooth traffic flow throughout the facility.
Duties and Responsibilities:
• Greet customers entering the service area with a friendly, upbeat, and professional attitude.
• Answer customer questions and direct customers to the appropriate person or location.
• Determine whether arriving customers have an appointment.
• Record the customer’s name, vehicle identification number, license plate number, mileage, and existing vehicle damage.
• Control service traffic flow and assist with parking and loaner vehicles as needed.
• Safely move vehicles between the service lane, service stalls, and parking areas.
• Retrieve customer vehicles for pickup and provide courteous service during the vehicle-return process.
• Install disposable seat covers, steering-wheel covers, floor mats, and identification tags in vehicles received for service.
• Deliver keys and repair orders to the appropriate Service Advisor immediately after parking a vehicle.
• Make key tags for vehicles.
• Keep the service drive clean, orderly, and free of trash, water, leaves, and dirt.
• Report vehicle or property damage immediately.
• Maintain a professional appearance.
• Follow all company safety policies and immediately report accidents to a manager or supervisor.
• Perform other duties as assigned.
Qualifications and Requirements:
• Ability to perform the essential duties of the position satisfactorily.
• Ability to drive a manual-transmission vehicle.
• Valid driver’s license and an acceptable motor vehicle record.
• Authorization to work in the United States.
• Ability to perform all responsibilities safely and professionally.
• Ability to complete applicable pre-employment screening requirements.
High Desert Ford offers a cooperative, team-oriented workplace with training, support, competitive compensation, and opportunities for professional growth.
The statements above describe the general nature and level of work performed in this position. They are not an exhaustive list of all duties or responsibilities. Responsibilities may be modified to meet business and organizational needs.
High Desert Ford is an Equal Opportunity Employer and a drug-free workplace. Reasonable accommodations may be provided to qualified individuals with disabilities.
Active Driver License * Manual Transmission Knowledge
