Enrollment specialist Jobs in Chicago, IL

Full-time

Description

Membership & Enrollment Specialist (MES) (Full-time 40 hours) Non Exempt

BUILD Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed self-motivated and innovative individual to join our team. BUILD is a nationally respected gang intervention violence prevention and youth development organization based on Chicagos West Side. Since 1969 BUILD has worked to save lives and mentor young people who live in the citys most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youths and families we serve.

Our Core Values : Empathy Passion Persistence and Innovation

The Membership & Enrollment Specialist plays a critical role in ensuring that youth families and community members experience BUILD as a welcoming accessible and well-organized place to belong. This position serves as the primary point of entry to BUILD programs and services guiding participants through the membership registration and enrollment process with care clarity and professionalism. By combining strong customer service with excellent administrative systems the Membership & Enrollment Specialist ensures accurate data smooth intake processes and consistent communication with families. As a visible and trusted presence on campus this role supports a positive campus culture and helps connect community members to programs and resources that enable them to connect overcome and thrive. The Membership & Enrollment Specialist is a key member of the Campus Enrichment Team and contributes directly to BUILDs mission and community impact. The Membership & Enrollment Specialist reports directly to the Senior Manager of Campus Programs (SMCP).

Membership Enrollment & Administration

• Serve as the lead for registration intake and enrollment for all BUILD youth and community programs.
• Ensure all required intake paperwork permissions and documentation are completed accurately and in a timely manner.
• Maintain up-to-date participant rosters and ensure attendance and enrollment data are accurately entered into BUILDs data systems.
• Create distribute and track membership cards; manage replacements as needed.
• Collect record and track program fees while maintaining accurate and confidential payment records.
• Coordinate outreach efforts and maintain current mailing email and text message lists.
• Conduct proactive outreach to participants and families to confirm enrollment encourage attendance and support retention.
• Manage food ordering and delivery for youth participating in after-school programming.

Customer Service & Campus Engagement

Requirements

Skills Attributes :

PHYSICAL REQUIREMENTS

Benefits :

BUILD Inc. does not discriminate on the basis of race color religion sex citizenship ethnic or national origin age disability medical status military status veteran status marital status sexual orientation gender identity or expression genetic information ancestry or any legally protected status. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits and training.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather BUILD Inc. considers conviction information on a case-by-case basis and assesses the nature of the offense the circumstances surrounding it the proximity in time of the conviction and its relevance to the position.

American with Disabilities Act (ADA) Statement : External and internal applicants as well as position incumbents who become disabled must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Salary Description

$22.38 - $23.08 / hourly

Required Experience :

IC

Key Skills

Sales Experience,Marketing,Google Docs,Fundraising,Microsoft Publisher,Conflict Management,Basecamp,Smartsheet,Multichannel Marketing,Salesforce,Strategic Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 22 - 23