Garbage collector Jobs in Houston tx

Job Description

Job Description

Job Title : Bilingual Collector / Collection

Location : Houston, TX 77081

Position Type : Contract / Temporary to hire

Work Schedule : M to F 8am to 5pm

JOB DESCRIPTION

Collect delinquent accounts for property taxes.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Locate and monitor overdue accounts.

Locate and notify customers of delinquent accounts by mail or telephone.

Confer with customers by telephone about their accounts

Advise customers of necessary actions and strategies for debt repayment.

Persuade customers to pay amounts due or make arrangements for debt repayment or establish repayment schedules that the firm requires.

Persuade customer to pay taxes amounts by using methods that are available to the collectors. (check by phone, E-Payment (Credit Card or E-Check)

Responsible with keeping up with their email, incoming correspondence and

respond in a timely manner.

Responsible with keeping up voicemails and follow up in a timely manner.

May be needed to help with inbound calls

May be needed to help with payoff duties

All other duties assigned

EXPERIENCE AND EDUCATION :

Good written & verbal communication skills (via phone or in person)

Critical thinking

Self-motivated

Confident

Good time management

Works well in a team

Being a quick learner

Flexibility

Positive attitude

Punctuality

Provide costumer services (via phone or in person)

Proficient in Microsoft office and Internet Explorer

Ability to work with multiple computer programs at once

Determination and persistence

Ability to multi-task