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Owner operator • lynn ma

Last updated: 1 day ago
ServiceNow Business Process Consultant, ITSM

ServiceNow Business Process Consultant, ITSM

CrossfuzeBoston, MA, United States
$120,000.00–$150,000.00 yearly
The Business Process Consultant will be accountable for delivering Industry Best Practice guidance, working with customers to achieve their business outcomes in ITSM (IT Service Management), as par...Show moreLast updated: 16 days ago
Mid-Level Restructuring / Bankruptcy Associate

Mid-Level Restructuring / Bankruptcy Associate

Choate, Hall & Stewart LLPBoston, MA, United States
Choate is nationally recognized as a leading law firm for Corporate Restructuring, working with debtors, creditors, and equity sponsors on some of the country's most high-profile middle-market rest...Show moreLast updated: 24 days ago
  • Promoted
Service Associate II

Service Associate II

Eastern BankReading, MA, United States
Full-time
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Simultaneously performs the duties of a ...Show moreLast updated: 7 days ago
National Practice Leader - Water Reuse

National Practice Leader - Water Reuse

ArcadisBoston, MA, United States
$126,592.00–$242,107.00 yearly
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedic...Show moreLast updated: 25 days ago
  • Promoted
Home Health Aide Scholarship (FT & PT Job)

Home Health Aide Scholarship (FT & PT Job)

myCNAjobs.comLynn, Massachusetts
The Power of Worship radio is dedicated to improving access to care across America.Through our strategic partnership with myCNAjobs, we are delighted to offer scholarships to anyone interested in r...Show moreLast updated: 30+ days ago
Route Sales Driver - $500 hiring bonus

Route Sales Driver - $500 hiring bonus

Morgan ServicesCambridge, MA
$21.00–$24.00 hourly
Morgan Services is Hiring ROUTE DRIVERS in BOSTON!.M-F (No Weekends) - 6am-3pm - 40 hrs.Hospitality Products & Services Division out of our Boston, MA office. You will be assigned a specific route w...Show moreLast updated: 30+ days ago
  • Promoted
Work From Home Stock & Options Trader

Work From Home Stock & Options Trader

Maverick FXRevere, Massachusetts
Maverick Trading, a 26-year old proprietary trading firm, is looking to hire experienced (5+ years) and entry-level (1+ years) equity and option traders. We are a global team, united by the common g...Show moreLast updated: 30+ days ago
Maintenance Planner onsite in Cambridge, MA

Maintenance Planner onsite in Cambridge, MA

CBRE Group, IncCambridge, MA, United States
$85,000.00–$105,000.00 yearly
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of...Show moreLast updated: 25 days ago
Trade Support CRD

Trade Support CRD

CERES GroupBoston, MA, United States
The primary role would be to communicate with business , understand the business requirement and translate it to Ticket which team should able to work and provide the fix for.Ideally looking for so...Show moreLast updated: 18 days ago
Work From Home - Data Entry – Product Support – Entry Level

Work From Home - Data Entry – Product Support – Entry Level

GLCambridge, Massachusetts
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
Work from Home – Product Feedback Support - $25-$45 per hour

Work from Home – Product Feedback Support - $25-$45 per hour

GLNahant, Massachusetts
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
Alfalfa Sales Agent

Alfalfa Sales Agent

Legacy AgripartnersBoston, MA, United States
Legacy Seeds, based in Scandinavia, Wisconsin is an alfalfa breeding and production company who markets alfalfa seed genetics throughout North America, and China. Our production facilities are based...Show moreLast updated: 19 days ago
Administrative Assistant (Boston)

Administrative Assistant (Boston)

Beacon HillBoston, MA, US
$33.00–$35.00 hourly
Full-time +1
A prestigious global financial advisory and asset management firm is seeking a highly organized and professional Administrative Assistant to support its Boston-based Technology Team.This hybrid rol...Show moreLast updated: 1 day ago
Initiative Support Associate, Consulting New

Initiative Support Associate, Consulting New

Tbwa Chiat / Day IncBoston, MA, United States
$68,000.00–$72,000.00 yearly
Initiative Support Associate, Consulting.Fully US-based remote, with a preference for candidates within commuting distance to NFF’s New York, Philadelphia, Boston, Los Angeles, and Oakland offices....Show moreLast updated: 30+ days ago
Microfabrication Planner / Scheduler

Microfabrication Planner / Scheduler

Draper Aden Associates IncCambridge, MA, United States
Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA.The 2,000+ employees of Draper tackle important national challenges with a promise of delivering ...Show moreLast updated: 27 days ago
Industrial Hygiene Advisor

Industrial Hygiene Advisor

GSKCambridge, MA, United States
Are you looking for an opportunity to the manage the successful deployment of a full range of Environment Health and Safey services across the region and business units in a technically robust way?...Show moreLast updated: 18 days ago
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesBoston, Massachusetts
Quick Apply
Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
Trademark Docket Specialist

Trademark Docket Specialist

Morgan LewisBoston, MA, United States
$62,000.00–$99,200.00 yearly
Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is ...Show moreLast updated: 20 days ago
  • Promoted
Guest Service Agent

Guest Service Agent

The BoxerBoston, MA, United States
Opportunity : Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel / brand and sustainability standards. Front Desk Supervisor or Sales Coordinat...Show moreLast updated: 20 days ago
Patient Care Technician - Entry Level Training Program

Patient Care Technician - Entry Level Training Program

Dreambound Inc.Boston, Massachusetts
This is an educational program, not a job offer.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to s...Show moreLast updated: 30+ days ago
ServiceNow Business Process Consultant, ITSM

ServiceNow Business Process Consultant, ITSM

CrossfuzeBoston, MA, United States
16 days ago
Salary
$120,000.00–$150,000.00 yearly
Job description

The Business Process Consultant will be accountable for delivering Industry Best Practice guidance, working with customers to achieve their business outcomes in ITSM (IT Service Management), as part of an implementation team. This role will lead all process changes aspects of the project / solution delivery and maintain trusted advisor status with the customer throughout the engagement. The BPC will be accountable for working with and advising clients on managing the business change required within the client's organization. Strong interpersonal skills, a customer-focused approach, and an ability to work with cross-functional teams are required to be successful in this role.

Candidates for this position must be located in the United States.

  • Represent all Crossfuze delivery capabilities to deliver and grow a book of business for Enterprise clients
  • Lead planning / discovery and process workshops and working sessions
  • Drive awareness of industry trends to bring the best solutions to the table
  • Define client-specific ITSM business process solutions while identifying opportunities for improvement
  • Collaborate and partner with Technical Leads to translate and apply ServiceNow best practices to the client's environment
  • Ensure process recommendations are prioritized against business value outcomes and meet success criteria
  • Build and manage relationships with client buyers and decision-makers
  • Work closely with clients to determine strategies for increased solution adoption and organizational readiness
  • Stay current on the ServiceNow product roadmap and best practices
  • Grow your ServiceNow expertise through continuous improvement and contribute to Crossfuze knowledge management initiatives
  • Engage in ITSM practice / practice ranger meetings and contribute to service offerings, collateral development, and ITSM enablement

Requirements

  • 5+ years of consulting experience in ITSM-related process and platform implementation engagements with additional experience in SPM is beneficial
  • 5+ years' experience in process definition, mapping, and advising towards best practice and continuous improvement
  • 5+ years' experience developing requirements documentation, project artifacts, and process documents
  • ITIL v3 or v4 Managing Professional or Strategic Leader Certification.
  • 3+ years' experience with the ServiceNow platform
  • ServiceNow CSA (Certified System Administrator) and ITSM Fundamentals Certifications
  • Demonstrate excellent communication skills both verbal and written as well as active listening skills
  • Demonstrate strong presentation and facilitation skills
  • Advanced MS Office skills (Word, Excel, Visio, and PowerPoint)
  • Extensive experience in process management competencies
  • Recognize and communicate the value of driving organizational change through adoption
  • Proven ability to work independently and as a team member
  • Strong experience in requirements gathering, story writing, test plan development, training development, training delivery, and working on projects using agile methodologies and best practices
  • Desire to add value to the client above and beyond the role
  • Proven experience identifying solutions that align to ITIL best practices including defining and deploying "future state" ITSM Process for clients aligned to the ServiceNow platform
  • Demonstrated ability in consulting engagements providing thought leadership to sponsors / stakeholders in solving business process and / or technical problems by focusing on providing options that identify the pros and cons of those options and the risks and impacts of each option
  • Benefits

  • The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are : no meetings and no messages, so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it's up to you!
  • Flexible remote work options
  • Additional PTO day for mental health
  • Competitive paid time off
  • Half-day Fridays
  • Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits
  • Paid maternity and paternity leave for biological birth and adoption
  • Newborn, adoption and fertility assistance
  • Competitive training & development programs
  • Healthcare Plan
  • 401(k) with employer match
  • 10 days toward bereavement leave
  • Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees' choice
  • Annual Compensation Range :

  • The anticipated compensation range for this position is $120,000-150,000 USD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors
  • Equal Employment Opportunity

    Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.