Talent.com

Urgent Jobs in Chesapeake, VA

Create a job alert for this search

Urgent • chesapeake va

Last updated: 23 hours ago
  • Promoted
Customer Care Center Specialist

Customer Care Center Specialist

City National Bank of WVCharleston, WV, United States
Full-time
EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY / VETS.Provides excellent customer service, ensuring that all customer needs are met. Answers in-bound customer phone calls and successfully resolves s...Show moreLast updated: 24 days ago
  • Promoted
Remote Work Take Surveys on your time

Remote Work Take Surveys on your time

ThreeHyphensWV, United States
Remote
Full-time +1
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
  • Promoted
Online Order Filling Team Associate

Online Order Filling Team Associate

WalmartCharleston, WV, United States
Full-time +1
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensat...Show moreLast updated: 5 days ago
Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

Sherwin-WilliamsCharleston, West Virginia, USA
Full-time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs answer their questions about SherwinWilliams products and recommend the right solutions.Store ...Show moreLast updated: 1 day ago
Sales Person $75-85k First Year earning Potential

Sales Person $75-85k First Year earning Potential

Horizon Payments LLCCharleston, West Virginia
Quick Apply
Remote (Field-Based, Not Work-from-Home).Commission-Based + Daily Bonuses .Horizon Payments is a high-energy.We deliver cutting-edge solutions that simplify transactions and maximize profits.O...Show moreLast updated: 30+ days ago
Remote Customer Product Specialists – Entry Level

Remote Customer Product Specialists – Entry Level

GLGlasgow, West Virginia
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
Entry Level Work – Sales Reps – Work from Home Remotely

Entry Level Work – Sales Reps – Work from Home Remotely

CutcoCharleston, West Virginia, USA
Remote
Full-time +1
Vector Marketing is running interviews for sales rep positions, start work within the week! Basic responsibilities include working with customers, explaining our American made products, and placing...Show moreLast updated: 15 days ago
Transition Specialist

Transition Specialist

MTC CorrectionsCharleston, West Virginia, USA
Full-time
Full Time 8hr shifts Monday Friday.Our staff also enjoy these benefits : .Medical dental vision prescription drug and life insurance. Paid time off and paid holidays.Professional development assistan...Show moreLast updated: 3 days ago
  • Promoted
Service Desk Support

Service Desk Support

CoforgeCharleston, WV, US
Full-time
We at Coforge are hiring Service Desk Support with the following skillset : .Provide Level 2 support to the client.Identify issues and escalate issues when necessary. Resolve end-user incidents and pr...Show moreLast updated: 2 days ago
  • Promoted
Customer Service Rep (Remote Near Jacksonville, Florida)

Customer Service Rep (Remote Near Jacksonville, Florida)

MAXIMUSCharleston, WV, United States
Remote
Full-time
Maximus is currently seeking Customer Service Representatives to support the Department of Education.The primary responsibilities will be to respond to incoming calls or chats as well as make outbo...Show moreLast updated: 3 days ago
Online Casino and Game Tester (Hiring Immediately)

Online Casino and Game Tester (Hiring Immediately)

Little WheelCharleston, WV, US
Part-time +1
Join our team of website testers at Little Wheel.We are a gambling technology company researching and building products that put players first. We are hiring Website Testers at all of our offices ac...Show moreLast updated: 23 hours ago
  • Promoted
Online Survey Taker. Earn up to $25 per survey. - Remote

Online Survey Taker. Earn up to $25 per survey. - Remote

Three HyphensCharleston, West Virginia, US
Remote
Full-time +1
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 23 days ago
  • Promoted
Customer Service Representative - Talentoma

Customer Service Representative - Talentoma

TalentomaCharleston, WV, United States
Full-time
Job Title : Remote Customer Service RepresentativeHourly Pay : $22 $28 / hourSummary : We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives.In...Show moreLast updated: 2 days ago
Work from Home Data Entry Clerk

Work from Home Data Entry Clerk

GL Inc.Charleston, West Virginia
We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.Show moreLast updated: 30+ days ago
Customer Care Center Specialist

Customer Care Center Specialist

City National Bank of WVCharleston, WV, United States
24 days ago
Job type
  • Full-time
Job description

EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY / VETS

Summary Description

Provides excellent customer service, ensuring that all customer needs are met. Answers in-bound customer phone calls and successfully resolves service related issues concerning debit cards, online banking and IVR. Assists customers with routine service requests and provides account related information. Identifies and acts on referral opportunities for new products by recognizing customer needs.

Essential Functions

  • Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers' financial needs
  • Collect all pertinent customer information for resolution, tracking, and audit purposes
  • Verify customer calls with current security procedures for identity theft prevention
  • Proactively identify and report any potential issues, trends, or fraud attempts to the appropriate area
  • Perform immediate account and / or customer maintenance on core system and auxiliary software systems when needed
  • Assist customers with general usage or troubleshooting issues concerning online banking (i.e. password, online transfers, e-statement enrollment, bill pay, supported browsers, etc.)
  • Assist customers with debit card activations, PIN resets, card denials, etc.
  • Assist customers with general usage or troubleshooting issues concerning our telephone banking system
  • Assist customers with the online account opening process (i.e. guidance through the process, troubleshooting errors, etc.)
  • Assist customers with mobile banking (i.e. downloading the app, supported devices, mobile deposit, general usage, etc.)
  • Consult with management on any customer complaint or bank error
  • Research and resolve any customer issues independently
  • Handle all requests in a professional and courteous manner
  • Refers customers to other departments and business partners appropriately
  • Completes all training within predetermined time limits
  • Maintains current knowledge of bank products and services
  • Adheres to all bank regulatory, audit, and compliance policies and procedures

Position Requirements

  • 1-2 years call center experience, preferably in a banking or financial services environment
  • Experience with Jack Henry products preferred (Silverlake,Passport, Netteller)
  • Associates or Bachelors degree is preferred
  • Sales experience preferred
  • Bilingual preferred but not required (English / Spanish)
  • Ability to work a flexible schedule including evenings and Saturdays
  • Work is generally performed indoors in environmentally controlled conditions
  • Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Critical Skills / Expertise

  • Excellent customer service skills
  • Excellent communication skills
  • Good problem solving skills
  • Strong attention to detail