Ux designer Jobs in Manchester, NH

Principal User Experience Design

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

The Role

Fidelity Investments is looking for a hands-on User Experience Principal who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.

The Expertise and Skills You Bring

10-15+ years of UX or related experience is preferred

A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred

Provide design and product thought leadership, identifying and developing strategic design opportunities to drive business and product strategy, creating artifacts to align stakeholders and teams to

Work across and collaborate with product, engineering, UX research, and others to develop and prototype product vision

Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching

Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions

An array of design skills including service design and strategic design methods. Information architecture, prototyping, user research, and visual design will also be critical

Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives

Experience working on agile teams delivering value in digital products preferred

Experience running and / or using research to support evidence-focused design decisions preferred

A digital portfolio we can review online is required

Ability to design across all channels including web, native, and automated

A foundation of development knowledge, both web and mobile

Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better

Partnering with user research to understand the customer problems to tackle

An unwavering curiosity to ask why

Design brings you happiness

Work across the organization to drive consistent associate-facing experiences

Contribute to the culture of the UXD group

Coach and mentor junior designers across the group

The hourly pay rate range for this position is $80.00 – $110.00 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors

The Team

This role will support the business critical work of modernizing one of our Billing systems. You will join multiple squads and UX Designers who are engaged in envisioning and delivering this large-scale body of work. These are fast-paced teams who need a seasoned UX Designer to join their flow.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling "Dynamic Working."

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.