Monitors contact or claims center trends to plan to increase efficiency and ensure the contact or claims center meets key performance metrics. Performs work assignments and problem resolution to optimize contact or claims center staffing and ensures successful implementation of contact or claims cen...
Schedule phone and office depositions....
The Director Call Center is responsible for ensuring that Marpai Call Center meets all objectives and key results (OKRs). The Director is responsible for ensuring call center advocates meet all turnaround times and ensure our members receive exemplary service. The Director Call Center will:. Cr...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
As a CGS, you will be connecting with our valued customers and giving them the best experience possible.We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career.We are looking for people who are hungry to learn new things, love people...
Ensure first call resolution through problems solving and effective call handling. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT S...
Remote Customer Service Specialist - Call Center**. Adjusts claims data, when appropriate, to immediately resolve the inquiry and maintain first call resolution expectations. ...
We are hiring Customer Service Associate for our Tampa Call Center located at. The Customer Service Representative handles both inbound and outbound customer service-related calls, sets up call back services for current customer accounts, maintains current customer accounts, and documents all pertin...
Are you an insurance professional with a passion for leadership? Are you interested in leading a team to provide exemplary customer service? Submit your application to our Personal Lines Customer Service Supervisor role today! Job Summary Supervising Customer Service team members in a business unit ...
Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, I...
The Call Center Superviosr supervises internal Call Center inbound and outbound customer telephone activities and functions including, but not limited to CSR staff performing telephone service support for inbound customer calls and outbound telemarketing campaigns. Our client, a Tech forward Outsour...
INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automat...
From providing caring, compassionate and enthusiastic service over the phone to communicating guest needs to the appropriate departments, this position requires a high level of attention to detail and ability to multitask in a very fast-paced call center environment. Responsibilities and Duties...
Route the First Report of Injury call to the appropriate Triage Unit member for further handling. ...
BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS . We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. Ensure first call resolutio...
Customer Service Representatives will handle inbound calls for. Classroom training, plus 1-on-1 support for your first week of call taking!. ...
The Christian Broadcasting Network (CBN) is looking for Call Center Representatives to join our dynamic inbound call center ministry team. Hours of availability for the Remote Call Center: 6am–12am EST (5am–11pm CST). Experience with Call Center software a plus. ...
Experience working in high call volume, customer service, or call center environments. Join Lap of Love as a Call Center Representative and Love What You Do!. Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing c...
INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automat...
As a CGS, you will be connecting with our valued customers and giving them the best experience possible.We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career.We are looking for people who are hungry to learn new things, love people...
You will be part of our Call Center VIP Medical Scheduling team and will engage with our clients to schedule their imaging procedures at one of our facilities across the United States. Efficiently handle all inbound and outbound calls . ...
CALL CENTER COLLECTIONS REPRESENTATIVE. Our Call Center Collections Representatives are responsible for the following tasks:. This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Make outbound and receive inbound cal...
ONC Call Center RN - Surgical Oncology Support Services-(240002D6). Under general supervision, following established policies, procedures, and professional guidelines, provides care to patients by triaging oncology patient calls regarding treatment, surgery and appointment information. ...
Hospitality or call center experience is an asset, but not required. Representatives will handle inbound calls for. Classroom training, plus 1-on-1 support for your first week of call taking!. ...
ENTRY LEVEL BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limi...