POSITION DESCRIPTION- Contact Center Supervisor- Tier 2. The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thought...
The Call Center Manager (Patient Engagement Manager) is responsible for leading, developing, coaching, and managing a team of 5-10 Patient Engagement Representatives within a call center environment. Ensures development and overall supervision of call center team. OR 2+ years working in UVVC’s call ...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
Customer Service Assistant (Call Center) Weekends**. Job Title Customer Service Assistant (Call Center) Weekends Job ID 27557640 Location Tampa, FL 33634 Other Location Description **Medical Delivery Services is looking for an experienced and reliable customer service representative in Tampa, Florid...
ENTRY LEVEL BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited...
Kenific Group Call Center Operations (KGCCO) is a government contracting company and we operate a high-volume call center in Tampa, FL. Healthcare Customer Service Representatives for High Volume Call Center. The CSR skills you will acquire and practice at our Tampa call center will enhance your pro...
BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS. We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. Ensure first call resolution...
Skills:Call Center, Active Listening, Telephone Etiquette, Call Center Support, Typing Skills, Basic Software Skills, Basic Computer Skills Experience:Entry Level0. Professionally answer calls and address caller inquiries as needed. Professionally answer calls and address caller inquiries as needed....
Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc. Date posted: 08/30/2024 Requisition Number: 2024-39592 Business unit: Marketing Location: Riverview, Florida ...
IDIQ is seeking full time Member Advisors to join our Call Center. Two years or more years of experience working in a business call center and/or sales environment. They will utilize the art of active listening, apply problem-solving skills to de-escalate customer concerns, and utilize sales skills ...
CALL CENTER COLLECTIONS REPRESENTATIVE. Our Call Center Collections Representatives are responsible for the following tasks:. This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Make outbound and receive inbound cal...
OneTouch Direct is not your typical Call Center. OneTouch Direct is seeking a dynamic and experienced Call Center Assistant Director to join our team. In this role, you will be responsible for overseeing the operations and performance of our call center, ensuring efficient processes, exceptiona...
INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling . In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process related inquiries p...
To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will work closely with the ware...
Proven experience in collections, customer service, or call center environments is advantageous. Familiarity with collection software, CRM systems, and call center technology is a plus. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, in...
Two plus years of call center management experience. Two plus years of demonstrated employee management experience in a call center or similar type environment. Founded in 1998 we have since grown into one of the most preeminent providers of contact center solutions in the nation. ...
Supervising Customer Service team members in a business unit and call center environment. Supervisor in a call center environment. Ability to think critically, assess risk, and make informed decisions. ...
Minimum Requirements: 1 year of call center experience (sales or customer service) Must have your own computer (desktop or laptop with a 4-core processor) - but NO CHROMEBOOKS, Ipads/Tablets OR Macbooks ** Must have a wired USB headset with a microphone ** (Please use this in your intervi...
As a CGS, you will be connecting with our valued customers and giving them the best experience possible.We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career.We are looking for people who are hungry to learn new things, love people...
Title: Call Center Representative - Healthcare. Previous call center experience required. Healthcare call center experience required. ...
Are you an insurance professional with a passion for leadership? Are you interested in leading a team to provide exemplary customer service? Submit your application to our Personal Lines Customer Service Supervisor role today! Job Summary Supervising Customer Service team members in a business unit ...
Kenific Group Call Center Operations (KGCCO) is a government contracting company and we operate a high-volume call center in Tampa, FL. Healthcare Customer Service Representatives for High Volume Call Center. The CSR skills you will acquire and practice at our Tampa call center will enhance your pro...
This professional position provides triage assessments for clients requesting initial services.Makes referrals for the assessment process and /or makes referrals for other appropriate services.Bachelor’s degree in a Human Services related discipline.Ability to read, analyze and interpret clinical re...
This position is responsible for resolving routine to complex or escalated customer service matters and performing front-line customer service duties in call centers, offices, and customer intake areas. The ideal candidate will have proven experience in working in a fast-paced call center. Knowledge...
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospit...