The role of Contact Center Assistant Manager is pivotal in ensuring the smooth operation of our contact center. Contact Center Assistant Manager (Jacksonville, FL). Working closely with the Contact Center Manager, this position assists in overseeing daily operations, ensuring top-notch member servic...
The role of Contact Center Assistant Manager is pivotal in ensuring the smooth operation of our contact center. Contact Center Assistant Manager (Jacksonville, FL) ACCOUNTABILITY STATEMENT. Working closely with the Contact Center Manager, this position assists in overseeing daily operations, ensurin...
The Manager, Contact Center Analytics & Solutions manages the analysis and examination of the business to define needs and/or opportunities, managing the gathering and analysis of data and formulating a recommended course of action. Has responsibility across all the global contact centers, across al...
Contact Center Team Manager- National Service & Solutions. Team Managers in NS&S are responsible for executing the LOB strategy and managing a team of 15-25 call center associates. National Service & Solutions is a specialized contact area within Global Operations supporting high risk and complex ac...
Experience in Conduct contact center capability assessment, create benchmark across contact standard standards KPIs, design the contact center of the future, craft solution blueprint, and articulate business case for transforming to a cloud based WFM solution. Minimum of 10 years of experience in de...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Team Managers in NS&S are responsible for executing the LOB strategy and managing a team of 15-25 call center associates. National Service & Solutions is a specialized contact area within Global Operations supporting high risk and complex activities. The team is responsible for providing Consumer an...
Assist with the development, implementation and improvement of contact center day-to-day operations for inbound technical support and customer service support. Oversee day-to-day contact center operations and business planning, ensuring staff safety, physical site security, human resource developmen...
JOB ID 20275 Contact Center Manager. As our Contact Center Manager, you will play a pivotal role in scaling our operations and driving team success. Strategic Leadership: Develop and implement innovative strategies to enhance operational efficiency and productivity across the contact center. ...
An excellent Call Center Manager must be an organized, reliable and results-driven professional. As a call center manager, you must have excellent customer service and communication skills. Proven experience as call center manager or similar position. Certified Call Center Manager (e. ...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Here at Inktel, we’re not just searching for any Project Implementation Manager – we are seeking an experienced and highly skilled project manager to join our team and lead complex projects with excellence. As a world-class project manager, you will play a pivotal role in driving project success, en...
The University of Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time, Sr Manager, Contact Center Operations to work in Medley. Oversee and manage the outreach division of the contact center, including ambulatory referral management, imaging orders, MyChart patien...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Contact Center Project Manager. You will run point on contact center projects to help our partners implement call center technology, to keep the department on track with best practice implementation and monitor ongoing projects. Work with Contact Center department and call center leaders to understa...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
The Manager, Contact Center Analytics & Solutions manages the analysis and examination of the business to define needs and/or opportunities, managing the gathering and analysis of data and formulating a recommended course of action. Has responsibility across all the global contact centers, across al...
TravelNurseSource is working with Amare Medical Network to find a qualified Case Manager RN in Fort Pierce, Florida, 34950!. Case managers work to facilitate patient care by assessing patient needs, evaluating treatment options, creating treatment plans, coordinating care, and gauging progress. The ...
Participate in pre-construction meetings with Owner/Engineer, establish goals and milestones for projects, and monitor project development to ensure it can be procured within budget and on schedule. Staff projects accordingly and assign project team responsibilities. Prepare preliminary schedule and...
Bilingual Healthcare Customer Service Representative. Interfaces with team members, management, and customers in reference to customer service issues. Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally. Answers telephones and resp...
The Business Management Project Manager is a strategic professional who stays abreast of developments within own field (including organization management, budget and forecasting processes, management reporting, communication and risk and control process management) and will contribute to the directi...
This position involves project management of code compliance projects, including reviewing plans, providing technical support, conducting inspections, monitoring project process for performance and budgetary conditions, proposal preparation, as well as attending project site meetings, and assisting ...
A company is looking for a Contact Center Sales and Service Supervisor. ...
A company is looking for a Finance Program Manager - System Wide. ...
A company is looking for a PRN EAP Call Center Representative. ...