Strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers. We pride ourselves in meticulous customer service, giving back to the community, and our continued growth and success over the last 16 years. Manage enterprise custo...
Create and maintain a customer success plan, tracking success initiatives. Everyone on the team is here to do more than just be a great CSM – we’re all working together to build the world’s best customer success function and a generational business, and everyone is extremely close to – and influenti...
About This RoleA Large Market Customer Success Manager is a strategic and supportive partner for our customers at every stage of the account cycle process. Skills & Qualifications3+ years of Customer Success experience in a SaaS or software company. It's time for businesses to embrace that trend and...
Our Customer Success Manager excels at creating an environment focused on delivering an amazing customer experience, and knows how to teach and hold themselves and others accountable to high standards. Not only do our managers understand people and the importance of customer loyalty, they also excel...
Director, of Customer Success - Insurance, you will be responsible for delighting our insurance customers, understanding their needs and delivering the right engagement for the right customer at the right time. Drive customer success at scale in the insurance portfolio through initial on-boarding, p...
NetDocuments is seeking an Onboarding Customer Success Manager. This role will report to the Onboarding Manager in Customer Success. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Collaborate...
Position Overview: As an Enterprise Customer Success Manager at LiveView Technologies, you will be the primary point of contact for our enterprise-level clients. Your role is critical in ensuring customer satisfaction, fostering long-term relationships, and driving the successful adoption of our sol...
You will report to our Director of Customer Success, own onboarding and ongoing relationships with your customers, and have a strong voice in shaping the future of our customer success function. Spot AI has been acquiring customers rapidly and with increasing customer count comes the responsibility ...
Director, of Customer Success - Insurance, you will be responsible for delighting our insurance customers, understanding their needs and delivering the right engagement for the right customer at the right time. Drive customer success at scale in the insurance portfolio through initial on-boarding, p...
Director, of Customer Success - Insurance, you will be responsible for delighting our insurance customers, understanding their needs and delivering the right engagement for the right customer at the right time. Drive customer success at scale in the insurance portfolio through initial on-boarding, p...
Help drive customer success through initial on-boarding and clarification of success metrics with the customer, product adoption, retention and growth initiatives to maximize customer value and investment and optimize customer lifetime value. We are seeking a Customer Success Manager to join the Cus...
As a Customer Success Manager I (SMB), you will own the success and health for a segment of Podium’s small business customers. Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry. Empathetic and customer-centric mindset, committed to dri...
Help drive customer success through initial on-boarding and clarification of success metrics with the customer, product adoption, retention and growth initiatives to maximize customer value and investment and optimize customer lifetime value. We are seeking a Customer Success Manager to join the Cus...
Monitor customer’s ongoing health scores and product utilization to proactively engage customers to prevent attrition and ensure customer satisfaction with product and services. Onboard new customers by managing account creation, coordinating software installs, training the customer on the product, ...
Skill Struck is looking for a Customer Success Manager to drive the adoption and retention of our product with our customers. As a Customer Success Manager (CSM) at Skill Struck, you are a part of the teacher and administrator journey through onboarding, implementation, adoption, and renewal. This r...
NetDocuments is seeking an Onboarding Customer Success Manager. This role will report to the Onboarding Manager in Customer Success. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Collaborate...
As our Customer Success Manager, internally referred to as Marketing Coaches, you are responsible for ensuring client success by acting as their trusted advisor on digital marketing concepts and encouraging effective product adoption to ultimately achieve their marketing goals. Essential D...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
As the primary voice for our clients, the Client Success Manager works closely with all other teams inside Avetta. Maintain the client's momentum after launch leveraging critical success factors aligned to the client's journey as increase adoption Avetta platform over time. Perform regular review-an...
Are you passionate about leading projects and ensuring client success? Do you thrive in a dynamic, fast-paced environment? Avetta is looking for a driven and talented Implementation Project Manager to oversee our Latin American clients' project implementations. Exciting Opportunity: LATAM Implementa...
As a Clinical Account Manager, Implementation, you will support the clinical needs and decision making of the Plan Operations team. Collaborates with clients and Implementation Managers to provide clinical expertise, including insights on drug spend and utilization, clinical management strategies, m...
That's why we are seeking a qualified account development. As the first line of communication with prospects, ideal ADMs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our Senior Account Executives up for success. FSA (Fl...
Description Project Manager - StrategyChart Your Growth Path in Strategy ConsultingYour organizational abilities and project management skills have always given you a knack for solving complex problems. Are you ready to thrive in a tight-knit, innovative team where data-driven decisions are at the ...
As the Project Manager, you will play a strategic role in driving excellent scoping, coordination, and delivery of client-facing projects. Project Manager Definition of Success and Role Details. What value does a Project Manager bring to the company?. The Project Manager is a member of Agility’s Ope...
As the Residential Construction Operations Manager for SH Residential Holdings, you will be responsible for supporting the long-term enhancement of production, quality, and safety programs for the organization. Experience in purchasing, construction operations, and customer service is required. Take...