This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
Customer Success Managers are responsible for helping customers achieve their desired outcomes using our products and services. Mentors other Customer Success Managers and staff in adjacent roles. You also work collaboratively across functional areas within PointClickCare, including Sales, Implement...
The Customer Success Manager is the primary representative of the company after a sale has been completed and the account has been onboarded. The successful incumbent will orchestrate efforts with internal teams to remove barriers for renewal and unlock additional revenue by brokering the customer r...
The Customer Success Manager is the primary representative of the company after a sale has been completed and the account has been onboarded. The successful incumbent will orchestrate efforts with internal teams to remove barriers for renewal and unlock additional revenue by brokering the customer r...
Skilljar is seeking a Customer Success Manager, Enterprise, to join our growing CS team! The Customer Success team at Skilljar strives to create the best customer experience possible. In this role, you will use your exceptional customer success skills to cultivate positive relationships in order to ...
With a focus on innovation and excellence, we have recently expanded our operations into the Philippines! As part of our commitment to delivering exceptional customer experiences and making our customers love Salesforce, forever , we are seeking a passionate and experienced Customer Success Manager ...
The Customer Success Manager will be accountable for building long-term relationships with new and existing customers by being prescriptive, proposing enhancements to product and/or services and leveraging appropriate company resources to address how clients can better interact with their customers ...
Develop success plans for customers that outline their critical success factors, metrics for success and potential issues. Discover and analyze gaps in the customer experience that may lead to customer attrition. Customer Success, consulting, technical sales or similar role in a SaaS business. It is...
As a customer success hire for the company, you'll serve as a central point of contact for a portfolio of enterprise customers. SteerCos, MBRs/QBRs, executive engagementAdvocate for the success of your customers; create and manage a feedback loop with TaxBit's Product and Engineering teamsSupport cu...
The Customer Success Manager is the primary representative of the company after a sale has been completed and the account has been onboarded. The successful incumbent will orchestrate efforts with internal teams to remove barriers for renewal and unlock additional revenue by brokering the customer r...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Retention Team. Provide product support for customers after their first 90 days. Ensure customers set their automations up in the most efficient way possible. Work proactively with customers who ha...
The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract. The Customer Success Manager (CSM) role is a key membe...
The Customer Success Manager will be accountable for building long-term relationships with new and existing customers by being prescriptive, proposing enhancements to product and/or services and leveraging appropriate company resources to address how clients can better interact with their customers ...
Familiarize yourself with the full suite of CDK products, business benefits to our customers and utilize that knowledge to help build out scaled engagement strategies to drive success for our customers. Build onboarding curriculum, recruit and hire a full team of Scaled Customer Success Managers. Ut...
Position Summary:The Customer Success Manager will support the Master Library products that are part of the Follett School Solutions product portfolio and is responsible for ensuring strong partnerships with key Follett School Solutions customers across United States, Canada, UK and wider Northern H...
Are you a team player who thrives in a fast-paced, customer facing environment? As a Customer Success Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. In additi...
We are currently searching for a highly motivated and experienced Customer Success Manager to join our Client Onboarding Team. Ensure customers set their automations up in the most efficient way possible. Help develop and implement industry leading onboarding processes that delight new customers. Cl...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Career Advancement Manager, PT MBA ProgramsJob SummaryThe David Eccles School of Business is seeking a Career Advancement Manager to deliver, maintain, and further develop an existing comprehensive and innovative career coaching program, set of resources, data, and events. The target audience is stu...
Reporting to the Director, Customer Success, the Shared Service Specialist will be responsible for supporting the Customer Success organization. Process requests submitted by the Customer Success Managers related to cancellations & terminations, goodwill requests, quotes, account changes, invoicing,...
Reporting to the Director, Customer Success, the Shared Service Specialist will be responsible for supporting the Customer Success organization. Process requests submitted by the Customer Success Managers related to cancellations & terminations, goodwill requests, quotes, account changes, invoicing,...
The Study Operations Manager supports the operational and logistical activities involved in clinical studies at Myriad, primarily those involving minimal residual disease. ...
Prepare deal strategies and account plans and review with service sales management. Conduct regular business reviews with IDN Corporate Accounts and Service Management. ...
Mentor and support Staff Project Managers, Assistant Staff Project Managers, and technicians in their development. Manage construction materials testing (CMT) projects with daily report review, assist with resolution of issues, and training of field staff on your projects. Primarily involved with pr...
The Manager, Digital Customer Experience (DCX) is part of the Customer Experience (CX) Department within Operations. Career Opportunities: Manager, Digital Customer Experience (24270). Manager, Digital Customer Experience. This role is responsible for strategic planning, implementation and portfolio...