This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
The Customer Success Manager is responsible to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer's reoccurring revenue, & create loyal promoters driving additional business. Serving as strong customer advocate, capturi...
The Customer Success Manager (CSM) is responsible for cultivating and maintaining strong relationships within dental practice accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities. We are seeking a customer-centric, energet...
Develop success plans for customers that outline their critical success factors, metrics for success and potential issues. Discover and analyze gaps in the customer experience that may lead to customer attrition. Customer Success, consulting, technical sales or similar role in a SaaS business. It is...
As a customer success hire for the company, you'll serve as a central point of contact for a portfolio of enterprise customers. As a start-up, landing new customers is critical to TaxBit's success. Our ability to successfully manage and grow our existing customer base is of equal importance....
As a customer success hire for the company, you'll serve as a central point of contact for a portfolio of enterprise customers. As a start-up, landing new customers is critical to TaxBit's success. Our ability to successfully manage and grow our existing customer base is of equal importance. You wil...
As a Customer Success Manager, you will play a pivotal role in shaping the success of our partner districts in the Western United States (Pacific and Mountain Timezones). Proficiency in CRM Software: Customer Relationship Management (CRM) software is crucial for managing customer interactions and tr...
Create and maintain a customer success plan, tracking success initiatives. Everyone on the team is here to do more than just be a great CSM – we’re all working together to build the world’s best customer success function and a generational business, and everyone is extremely close to – and influenti...
The Customer Success Manager is the primary representative of the company after a sale has been completed and the account has been onboarded. The successful incumbent will orchestrate efforts with internal teams to remove barriers for renewal and unlock additional revenue by brokering the customer r...
Certified Customer Success Manager (CCSM), Certified Client Relationship Manager (CCRM), Customer Business Relationship Management Professional (BRMP) or equivalent experience. Responsible for the Customer Success and Enterprise Onboarding functions and building the strategy, maturity, and training ...
Are you a team player who thrives in a fast-paced, customer facing environment? As a Customer Success Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. In additi...
The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract. The Customer Success Manager (CSM) role is a key membe...
While our outside sales teams build and maintain many of those relationships, our Customer Success team leads the onboarding process and carries the sales process over the finish line. Our Customer Success team has a broad background in a variety of fields. You communicate well under pressure and ha...
The Customer Success Manager is responsible to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business. Serving as strong customer advocate, capturi...
Position Summary:The Customer Success Manager will support the Master Library products that are part of the Follett School Solutions product portfolio and is responsible for ensuring strong partnerships with key Follett School Solutions customers across United States, Canada, UK and wider Northern H...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
We are seeking Customer Success experts who are comfortable managing a range of accounts, who love building relationships with customers, and who are laser focused on delivering results. Sword Health is looking for an entrepreneurial individual to join our fast-paced and dynamic Customer Success tea...
The Customer Success Manager is the primary representative of the company after a sale has been completed and the account has been onboarded. The successful incumbent will orchestrate efforts with internal teams to remove barriers for renewal and unlock additional revenue by brokering the customer r...
Serves as the day-to-day contact for all client requests within a book of business (primarily Mid-Market accounts OR Emerging accounts) with direction from the Producer and prepares (or delegates where applicable) all relevant renewal materials (Premium & loss summary, exposures, coverage comparison...
You'll kick off with a virtual tour, scope out the project with the Borrower and General Contractor, and ensure everything is A-OK. Construction Timeline and Cost: Projects done within 20% of the timeline, plus 1K per day plus 10 days. Experience juggling multiple projects like a pro. ...
The primary objective of a Client Success Manager (CSM) at our company is to cultivate robust and enduring relationships with our clientele, driving business enhancement and fulfilling cybersecurity and compliance requirements. If you're a motivated Client Success Manager who is eager to contrib...
Discover and analyze gaps in the customer experience that may lead to customer attrition. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, d...
NORY is seeking a Customer Success Representative to join our summer team. Provide exceptional customer service via email, phone, and chat to resolve inquiries and issues promptly. Build and maintain positive relationships with customers, anticipating their needs to ensure satisfaction. Conduct cust...
As the Project Manager, you will play a strategic role in driving excellent scoping, coordination, and delivery of client-facing projects. Project Manager Definition of Success and Role Details. What value does a Project Manager bring to the company?. The Project Manager is a member of Agility’s Ope...
Providing strong leadership, mentorship and supervision to Project Managers, Field Managers, Project Engineers, and subcontractors. As a Senior Project Manager for STRUCTURAL, you will be responsible for managing complex Industrial construction projects that make our nation’s structures stronger and...