This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably...
The Manager of Customer Success leads a team of 4-8 CSMs that help maintain high levels of satisfaction and engagement among our customer base. The position is a member of the Customer Success organization and reports directly to the VP, Customer Success. The Manager of Customer Success is responsib...
About the Job:We are looking for an experienced Customer Success Manager to join our rapidly growing team of CSMs and manage a book of Customer accounts. Finally, the Customer Success Manager serves as the Customer s advocate within Arcoro, working for timely resolutions and holding Arcoro accountab...
The Ready To Hire Customer Success Manager participates and will work to develop, manage and grow relationships with the existing and new client and partner base. In addition, this role will facilitate and maintain successful relationships with customers and partners, as measured by their strategic ...
RequirementsSelf-motivation, collaboration skills, and passion for exceeding customer expectations;Strong communication and relationship building skills,Ability to prioritize, multi-task, and perform optimally in a fast paced environment;Proactive customer management and sales instincts with a drive...
Insight Global is looking for a Customer Success Manager to join a growing company in Phoenix, Arizona. Years of experience as an Account Executive or Customer Success Manager. This individual will play a pivotal role in managing and expanding our customer base while ensuring the satisfaction of exi...
Should recommend product features beyond central functionality to help the customer achieve specific business results and maximum value from the product(s) to achieve customer's desired result. Handles and responds to customer escalations only involving the Manager when escalation is required. This ...
The Manager of Customer Success leads a team of 4-8 CSMs that help maintain high levels of satisfaction and engagement among our customer base. The position is a member of the Customer Success organization and reports directly to the VP, Customer Success. The Manager of Customer Success is responsib...
Familiarize yourself with the full suite of CDK products, business benefits to our customers and utilize that knowledge to help build out scaled engagement strategies to drive success for our customers. Build onboarding curriculum, recruit and hire a full team of Scaled Customer Success Managers. Ut...
This position leads and guides others in the delivery of solutions that positively impact customer business, resulting in retention and growth of the customer segment. Maintains a systematic customer touch point strategy designed to foster greater communication and intimacy with the customer base. B...
Provides personalized, professional customer service experiences by building trust and developing strong customer relationships. Self-starter who is motivated by goals and customer success. Responds to customer inquiries regarding coverages, billing, claims, or products by following established agen...
As a Field Customer Success Manager I, you will own the success and health for a segment of Podium’s small business customers in the Phoenix metropolitan area. Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry. Empathetic and customer-...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Do you have a passion for customer success and driving real value for some of the world’s biggest healthcare brands? Do you like working with high quality professionals in the areas of operations, product, engineering, design, and marketing? Do you possess the sense of urgency and drive to serve cli...
Remote Customer Success Manager to work in the U. You will be working with our largest, high growth customers to ensure they are successful. Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. You will understand their goal...
Customer Experience + Customer Outcomes = Customer Success. Customer Success Manager with these skills. The Customer Success Manager is a vital link between the brands we work with and the solutions we provide. Our industry leading platform has been recognized by Forrester and Gartner as a vendor of...
The Senior Client Success Manager (CSM, HOA) is a senior-level position, delivering against agreed upon success plans with our clients by empowering the customer to minimize time to value and working cross functionally to drive initiatives internally on their behalf. Proven track record of success w...
About Marlee (Fingerprint For Success) Backed by 20+ years of research, Marlee’s revolutionary predictive analytics have achieved over 90% reliability in forecasting personal and team motivations, behaviours, and performance. ...
As a member of the Customer Success Organization, the Project Manager will be responsible for coordinating internal and client resources to deliver customer-facing projects on time, on budget, and to specification. Customer Success Project Manager, Account Manager, Business. Customer Success Project...
Successful Customer Success Managers are laser-focused on achieving outcomes and are passionate about helping clients define and achieve their own success. As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strat...
Position Summary:The Customer Success Manager will support the Master Library products that are part of the Follett School Solutions product portfolio and is responsible for ensuring strong partnerships with key Follett School Solutions customers across United States, Canada, UK and wider Northern H...
Customer Success Manager, Account Manager, Business Development Manager, or Similar. Create and Manage a Success Plan for customers in your assigned segment. Manage and lead the Customer Executive Business Review Process for customers assigned to your segment. Actively manage customer health to keep...