This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
As a key member of our Customer Success team, the CS Software Support Manager will play a pivotal role in managing and optimizing one of our software support teams, ensuring the delivery of high-quality service to our credit unions and driving an overall bold, powerful, and caring culture within our...
The Customer Success Manager I is a strategic and supportive partner for our customers, focused on building loyalty to ensure long-term customer retention by presenting product information, addressing customer issues and helping the sales team with upsells and renewals. Develop and maintain customer...
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and committing to providing them with the best possible experience navigating Canonical's vast offering. The role of a Customer Success Manager at Canonical. Customer success is a new and strategic...
As a key member of our Customer Success team, the CS Software Support Manager will play a pivotal role in managing and optimizing one of our software support teams, ensuring the delivery of high-quality service to our credit unions and driving an overall bold, powerful, and caring culture within our...
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and committing to providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new a...
Builds strong relationships with customers, provides support, and uses customer data to improve services to maintain customer satisfaction and retention. Relays customer suggestions to the support team and provides training to customers. In lieu of degree, minimum seven years of experience in custom...
As a Customer Success Manager here at Honeywell, you will be responsible for building and maintaining strong relationships with customers, ensuring their success and satisfaction with our products and services. By building strong relationships with customers and ensuring their success, you will cont...
Customer Excellence Manager – North AmericaThe Customer Excellence Manager is responsible for engaging with clients to drive value realization in the solution and mitigate retention risk. The Customer Excellence Manager will partner directly with clients and Account Management in achieving client sa...
Develop and implement customer success processes and best practices to enhance customer satisfaction, retention, and overall success. We are currently assisting our client, an industrial manufacturer, with a Customer Success Manager search in the Cleveland, OH area. Lead and manage a global team of ...
As an Aftermarket Service Manager here at Honeywell, you will manage the assigned customer contracts in a way that combines the customers' goals with the business's goals to form a cohesive, data-led, and customer-informed process. Manage the assigned customer contracts in a way that combines the cu...
As a key member of our Customer Success team, the CS Software Support Manager will play a pivotal role in managing and optimizing one of our software support teams, ensuring the delivery of high-quality service to our credit unions and driving an overall bold, powerful, and caring culture within our...
As an Aftermarket Service Manager here at Honeywell, you will manage the assigned customer contracts in a way that combines the customers’ goals with the business’s goals to form a cohesive, data-led, and customer-informed process. Manage the assigned customer contracts in a way that combines the cu...
As an Aftermarket Service Manager here at Honeywell, you will manage the assigned customer contracts in a way that combines the customers' goals with the business's goals to form a cohesive, data-led, and customer-informed process. Manage the assigned customer contracts in a way that combines the cu...
By building strong relationships with customers and ensuring their success, you will contribute to customer satisfaction and retention, ultimately driving revenue growth. Analyze customer data and provide insights to drive customer success and retention. Honeywell, you will be responsible for buildi...
The DSO Customer Success Manager (CSM) for PMS will enhance the service experience by providing guidance on how the practice can best utilize the CareStack™ software program. The Client Success Manager (CSM) provides regular feedback to the client on monthly Practice Roundup and/or Interim calls. En...
The Customer Success Manager plays a vital role in ensuring our clients' success and satisfaction with our SaaS products. The role requires a proactive approach to customer engagement and problem-solving will be critical in driving customer retention and growth. Proactively works with customers to e...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Demonstrated success working directly with customers in a customer support role. This role involves managing a portfolio of customers to assure their success with our suite of products. Work with customer success and services team to understand facility issues and red flags to ensure appropriate esc...
As an Aftermarket Service Manager here at Honeywell, you will manage the assigned customer contracts in a way that combines the customers' goals with the business's goals to form a cohesive, data-led, and customer-informed process. Manage the assigned customer contracts in a way that combines the cu...
The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract. The Customer Success Manager (CSM) role is a key membe...
As an Associate Customer Success Manager you would play a crucial role in managing a dedicated group of clients. Additionally, you will provide valuable support to key accounts managed by our Senior Customer Success Manager, ensuring that client EAP contract requirements are met. By delivering excep...
By building strong relationships with customers and ensuring their success, you will contribute to customer satisfaction and retention, ultimately driving revenue growth. Analyze customer data and provide insights to drive customer success and retention. Honeywell, you will be responsible for buildi...
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
By building strong relationships with customers and ensuring their success, you will contribute to customer satisfaction and retention, ultimately driving revenue growth. Analyze customer data and provide insights to drive customer success and retention. Honeywell, you will be responsible for buildi...