Reporting to the Director, Customer Success, the Customer Success Manager - Senior Living is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare's solutions. The ideal Senior Customer Success Manager wi...
As a member of the Customer Success Management team (CSM), the Senior Customer Success Manager will partner with clients to drive adoption and outcomes leading to renewals, expansion and advocacy across your assigned portfolio. The Senior Customer Success Manager will be responsible to ensure custom...
You will also work collaboratively with other functional areas within PointClickCare including Product Management, Customer Support, and Implementation and help educate and advocate for the needs of this customer segment. Represent the voice of the customer and partner with product management to ali...
We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably...
Reporting to the Director, Customer Success, the Customer Success Manager - Senior Living is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare's solutions. The ideal Senior Customer Success Manager wi...
We are seeking Customer Success Managers who are adaptable, security-minded, and experienced in working closely with sales and MSPs. As a Customer Success Manager (CSM), you will report to the Sr. Our agile team is in the foundational stages of building a top-tier Customer Success department. Direct...
The role of an Enterprise Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Manage...
As a Customer Success Account Manager (CSAM), you are the primary customer facing role responsible for customer success through the management of program deliveries and customer relationships. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years custom...
The Ready To Hire Customer Success Manager participates and will work to develop, manage and grow relationships with the existing and new client and partner base. In addition, this role will facilitate and maintain successful relationships with customers and partners, as measured by their strategic ...
The Customer Success Manager will manage and oversee our HummingbirdPXM for our customers. Lead calls with customers to review platform data and demonstrate how to turn data into successful strategies and action items for improvements in profit contribution. Strategize with Director Client Engagemen...
The **Manager, Revenue Operations, Customer Success** will be accountable to the development, production, and assessment of processes, key performance indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in pr...
Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. FORD/Lincoln) MPR Deck to ensure all Service level agreements (SLA) are met Work with customers to analyze and review their digital performance in det...
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...
Reporting to the Director, Customer Success, the Customer Success Manager - Senior Living is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare's solutions. The ideal Senior Customer Success Manager wi...
The Customer Success Specialist – Project Manager is responsible for the end-to-end management of onboarding client license portfolios and the successful implementation of CT Corporation's Business License Services for enterprise customers. In this capacity, the Project Manager will be the main cont...
Seeking motivated Passionate Individual WithCustomer Success ManagerExperience. Utilize a variety of marketingmethods to build a successful online presence and grow yourpersonal brand. ...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
The Student Services Manager will report directly to the Associate Director of Student Services Manager and will provide professional support services to prospective and current Year Up students. The Student Services Manager is responsible for monitoring and supporting students’ success throughout t...
Provides exceptional customer service that maintains or increases current customer satisfaction levels by surveying customers at regular intervals and working collaboratively and directly with customers and internal resources to deliver solutions that exceed customer expectations and minimize custom...
As a Customer Success Account Manager, you are the primary customer facing role responsible for customer success through the management of program deliveries and customer relationships. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in...
The Senior Customer Success Manager will work with new and existing top tier UDT customers to ensure that they are highly successful with and delighted by UDT services and solutions. You have a solid background as a senior level Customer Success Manager with a strategic mindset to add value as a con...
Customer Success Manager Location: Hybrid, 2 days/week in Bethesda, MD office Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why behind consumers’ behaviors – so they can act quickly to...
The Customer Success Manager will work with new and existing UDT customers to ensure that they are highly successful with and delighted by UDT Services. Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations...
You will also work collaboratively with other functional areas within PointClickCare including Product Management, Customer Support, and Implementation and help educate and advocate for the needs of this customer segment. Represent the voice of the customer and partner with product management to ali...
Striking a balance between customer satisfaction and business objectives, the Manager of Customer Success occupies a central position in realizing organizational milestones and nurturing comprehensive customer success. Job Description: The Manager of Customer Success harmonizes relationship cultivat...