Customer Success Managers (CSMs) at Klaviyo are a critical part of the success of our customers. Create prescriptive and customized customer success plans based on customer's goals & challenges, holding customers accountable to driving action, and reporting impact to all levels within the customer's...
We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably...
Partner cross-functionally with support, professional services, and sales and marketing departments to create customer success that drives positive customer satisfaction and account growth. Ensure customer satisfaction: addressing technical demands and acting as sales liaison, and including partners...
A company is looking for a Customer Success Manager for their Customer Experience department. ...
Working with customers to define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, milestones, risks and metrics. Conducting regular cadences, quarterly and annual customer success reviews to ensure customers get the most value out of their RingCentral ...
A company is looking for a Senior Customer Success Manager. ...
As a Customer Success Manager, you ensure that our customers experience the maximum benefit from Yes Energy’s products. Develop and maintain customer success plans to facilitate renewals and help customers achieve business objectives through our products. Generate and communicate metrics to id...
Key Responsibilities:Work directly with schools and districts to ensure success and adoption of the platformMonitor client portfolio health and engagement, collaborating with internal teams for client satisfactionUtilize data and customer insights to drive product adoption, renewal, and expansionReq...
As a Customer Success Manager in Workato's Embedded Business Unit you will be responsible for guiding customers along their journey to ensure they successfully develop their integration product, sell and deploy it, and drive adoption among end customers. We're looking for an ambitious Custom...
Instrumental in the success and retention of Dialpad customers, our Customer Success and Professional Services teams are the backbone of our company. Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on th...
Customer Success Implementation Manager. Transition customer or partner from sales to customer success or business development. Our ideal candidate is fundamentally a project manager who has experience deploying integrated software solutions. Oversee the planning, tracking, and completion of all pro...
An exceptional Senior Customer Success Manager understands that while customers share many characteristics, each is unique and requires careful listening and critical thinking to triage and find the root cause of the issue at hand. Your success is not only measured in terms of renewal rates and reve...
At Pushpay, the Strategic Customer Success Manager plays a key role in building and fostering relationships with our key Strategic customers. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. The custome...
Joining as a Customer Success Manager at Mimecast means leading the charge in ensuring customer success and spearheading targeted initiatives to elevate our shared victories. Customer Success Managers will assist directly with Mimecast product adoption and optimization, contributing to increased cus...
Own navigating through key challenges and investigations and driving the long-term Functional/ Technical Solution Strategy for the customer along with the Customer Success Director. Success in this role will be measured by your ability to deepen existing relationships through strategic alignment, na...
Seeking motivated Passionate Individual WithCustomer Success ManagerExperience. Utilize a variety of marketingmethods to build a successful online presence and grow yourpersonal brand. ...
Familiarize yourself with the full suite of CDK products, business benefits to our customers and utilize that knowledge to help build out scaled engagement strategies to drive success for our customers. Build onboarding curriculum, recruit and hire a full team of Scaled Customer Success Managers. Ut...
Working with customers to define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, milestones, risks and metrics . Conducting regular cadences, quarterly and annual customer success reviews to ensure customers get the most value out of their RingCe...
As the newest member of our team, you will be critical in cultivating strong customer relationships and ensuring successful onboarding and adoption of our practice-based learning platform. You have 3+ years of experience in a customer success role with a SaaS platform company and a passion for spont...
Own navigating through key challenges and investigations and driving the long-term Functional/ Technical Solution Strategy for the customer along with the Customer Success Director. Success in this role will be measured by your ability to deepen existing relationships through strategic alignment, na...
As a Customer Success Manager, you will work directly with Contentful customers in your region, to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will partner closely with our sales, partner organization, and professional services...
Lead development and management of professional services tied to optimizing customer success with Oracle Cloud IaaS and PaaS services across commercial, dedicated and sovereign cloud deployment models, and by enabling acceleration of customer workloads to the Oracle Cloud. Assist in defining the pro...
Partner cross-functionally with support, professional services, and sales and marketing departments to create customer success that drives positive customer satisfaction and account growth. Ensure customer satisfaction: addressing technical demands and acting as sales liaison, and including partners...
As a Customer Success Manager, you will be the primary point of contact for our valued customers, ensuring their satisfaction and success with our AI solutions. Via site visits and customer calls: Communicate the key benefits Presto’s solution offers to the customer Collect feedback on ...
As Qualia embarks on its next phase of growth, we are seeking an experienced Customer Success Manager who has worked on large, high value accounts. This person will help fuel our continued success and provide value to the customers of our robust, yet customizable Resware product. The CSM is ultimate...