The Cisco Customer Success Manager (Cisco CSM) supports strategic customer relationships with a strong focus on the consumption of Cisco solutions during the lifecycle. The Customer Success Manager is responsible for providing a core set of knowledge to help deliver immediate value to the customer v...
This position is the main point of contact for key customers to drive industry best practices and the evolution of Follett product and services integral to the customer's success. Deliver successful customers to the contract renewal cycle and, where necessary, support the renewals process to minimiz...
Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks a Customer Success Manager (CSM) to serve as the trusted advisor to our customers. Corcentric Customer Success is a team of fierce customer advocates relentlessly committed to doing what is best for the customer a...
This important role will report to a Sr Manager of Customer Success - Large Enterprise. Develop and execute a data-driven enablement strategy that increases customer adoption, showcases product value, and strengthens customer relationshipsBe the Smartsheet expert providing guidance to allow customer...
Customer Success Manager role (specifically working in B2B healthcare and must have value based care experience). A startup company is seeing a Customer Success Manager to join their team. This person will be very customer facing (not sales related) but focused on presentations and communication to ...
The Customer Success Manager (CSM) is an integral part of the Customer Success Team's renewal and cross-sell strategy. Ongoing customer consultation - Successfully navigate, interpret, and leverage provided tools and systems to measure and report on customer experience and product utilization. In th...
This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending Manager, Project Management, Solutions, Customer Engagement, Customer, Business Services, Skills. ...
The Customer Success Manager, Strategic Accounts is responsible for complementing Okta’s innovations, standard methodologies and capabilities with our valued customers’ business objectives and priorities thereby driving higher business value and executive alignment between Okta and our Strategic cus...
Maintain existing customer success metrics and data as directed. Ability to interface with all required levels at a customer (entry level to senior executive)Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills. Responsibilities:Own overall relationship...
The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. You have proven experience of knowing what it takes to provide consistently first-class customer ...
The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. You have proven experience of knowing what it takes to provide consistently first-class customer ...
Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks a Customer Success Manager (CSM) to serve as the trusted advisor to our customers. Corcentric Customer Success is a team of fierce customer advocates relentlessly committed to doing what is best for the customer a...
The Sr Manager, Utility Customer Success Management will be responsible for empowering the customer to minimize time to value and working cross functionally to drive initiatives internally on their behalf. Customer Success or Account Management role with 3+ in informal or formal leadership roles. We...
We are adding an Enterprise Customer Success Manager to our Customer Experience Department who focuses on building and guiding our large, multi-location customers through a comprehensive Dental marketing strategy inclusive of our full suite of products and services. Collaborate with the Customer Suc...
Position Summary:The Customer Success Manager will support the Master Library products that are part of the Follett School Solutions product portfolio and is responsible for ensuring strong partnerships with key Follett School Solutions customers across United States, Canada, UK and wider Northern H...
To succeed in this role, you must have the passion to guide customers, based on their needs, on how to be successful with our product, and, when necessary, be creative in your approach to help the customer troubleshoot any issue. Proactively analyze customer usage metrics to identify any concerns or...
As an Associate Customer Success Manager you would play a crucial role in managing a dedicated group of clients. Additionally, you will provide valuable support to key accounts managed by our Senior Customer Success Manager, ensuring that client EAP contract requirements are met. By delivering excep...
Enterprise Customer Success Managers play an integral role in our business as trusted customer advisors, and serve as the customer advocates liaising between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, Marketing, among others. Enterprise Custom...
About Marlee (Fingerprint For Success) Backed by 20+ years of research, Marlee’s revolutionary predictive analytics have achieved over 90% reliability in forecasting personal and team motivations, behaviours, and performance. ...
A Customer Success Manager will take the customer facing role and is responsible for customer success through the leadership and effective orchestration of a large virtual team, management of program deliveries and strong senior customer relationships. The Customer Success Manager is front-and-centr...
This organization is focused on executing value for the Customer, in other words, it’s all about the Customer with specific focus on Customer Experience, Customer Solutions, eCommerce Solutions and Customer Education. This position offers the opportunity to collaborate with customers and internal te...
Act as a trusted Customer point of contact throughout the Customer’s lifecycle, define measurable success plan with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levels. Passion for driving customer success and measurable outcomes with and demonstrat...
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
As a Principal Customer Success Manager, you own the crown jewels of Showpad’s customer base. Principal Customer Success Manager. Principal Customer Success Manager. The keys to success in this role are the ability to facilitate work sessions with all levels in a customer organization, troubleshoot ...
You are a Customer Success (or related) professional, as an aspiring leader, you inspire team members to grow, develop, and achieve their KPIs. Customer Success, Consultancy, Account Management or Mobile Marketing. You enjoy building relationships with customers, including as a peer to more senior s...