Provides users with professional, courteous, timely and efficient customer service support, utilizing over the phone and remote communication technologies to service the end user. Manages incoming user requests, utilizing help desk tracking software. Excellent customer service skills. ...
Service Desk Analyst / IT Support Specialist, 24-13023. Are you passionate about helping others and solving complex problems? Join my client as a Service Desk Analyst and play a crucial role in improving user experience and productivity. Service Desk Analyst / IT Support Specialist. Processing incid...
The Service Desk Analyst will provide level one technical support for internal customers to help resolve computer hardware, software, or other technical issues independently or while working closely with other IT department members. Answers and resolves 35-50 inbound incidents per day over the phone...
The Service Desk Analyst will be responsible for providing high quality customer service interactions with the company's end users via the phone, email and Jira ticketing system. The Service Desk Analyst will work independently, and as part of a team, to deliver outstanding service and support. Seek...
The Service Desk Analyst will be responsible for providing high quality customer service interactions with the company's end users via the phone, email and Jira ticketing system. The Service Desk Analyst will work independently, and as part of a team, to deliver outstanding service and support. Seek...
This role will play a crucial role in supporting and advancing our business by translating data and analytics into business impact. This position is unique as it is embedded within our business units, offering a hands-on opportunity to influence business strategies and decisions directly. The Busine...
You'll enjoy competitive compensation, consisting of base pay plus an incentive program available to all full-time employees, and a comprehensive benefits package including high-quality healthcare options, a well-being incentive program, 401k, life and disability insurance, generous time off (with t...
Work with to provide mentoring and escalated support to Service Desk Technicians . Our service technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Network/Server Service Technicians...
The BA is an integral member of our client’s ERP team and is tasked with working with Business Stakeholders to gather, understand and document business requirements that address business problems. The Business Analyst is responsible for documenting the current business process and the desired “to be...
The ITSS Supervisor’s primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. Collegis Education is committed to the policy that all persons shall have equal access to ...
Help Desk Technician, Level 1 Responsibilities:. Help Desk Technician, Level 1 Requirements:. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. ...
Promptly answers, responds and properly documents client calls, emails, and voice mails sent to the IT Help Desk. With Help Desk Manager, responsible for maintaining a hardware/software inventory of all Society IT assets. Provides Help Desk reports as necessary. Performs hardware/software PC upgrade...
Job Title: Business Functional Analyst - IV. ...
The Desktop Support Administrator role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. Install, upgrade, support and troubleshoot, Windows 7, Windows 10, other OS and Microsoft Office 2013 and any other...
The role will work directly will Senior Leadership of the EDG Business gaining additional development and leadership skills. Build net working capital optimization and inventory models to improve business decision making. Partner with FP&A functions across the Culligan Dealer Businesses to incorpora...
Experience / Technical Requirements:1 year experience in call center or service desk environment. Knowledge of various PC hardware and software applications including:- Operating Systems: Windows 7, Windows 10- Office 365 Support- User creations/terminations (tasks/requests)- End-user self-service t...
Help Desk Technician Level 2 Responsibilities:. Help Desk Technician Level 2 Requirements:. Relevant certifications, such as Microsoft Certified Desktop Support Technician (MCDST), Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar, are a plus. Stay up to date with industry ...
Brown & Joseph is seeking an IT Support Specialist as we continue to grow our team! This position will ensure proper computer operations so that end users can accomplish business tasks. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, phys...
Collaborates with cross-functional partners to understand their business needs, formulate, and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables, and presentations. Leverages Snowflake/SQL data queries to investigate business problems faced by stakehold...
IT Business Systems Analysts to drive SAP S4 EHANA Database, MS A\analysis for Office, Oracle Smart View and Tableau reports of all sizes across the finance business function. PRIMARY REQUIREMENTS: Master of Science in Software Engineering, related field or equivalent and 3 years of relevant work ex...
Desktop Support Specialist will report to the Desktop Support Manager in the Technology Department. This role is responsible for providing employees located in our corporate office, as well as remote locations, with Level 1 and 2 support for the desktop environment including deployment of desktops a...
From partnering with Ad-ops to ensure we are capturing actionable data, to ensuring data is accurately flowing into our data warehouse and finally working alongside our Data Strategists ensuring that our dashboards are up to date and making our data accessible, you will have an opportunity to work o...
As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients. Escalation: Escalate complex or unresolved issues to senior technicians or appropriate internal teams while ensuring smooth communication with ...
Utilizes multiple quantitative and qualitative datasets from a variety of sources and interprets results using various techniques, ranging from simple data aggregation via statistical analysis to complex data mining. The Center for Neighborhood Engaged Research & Science (CORNERS) at Northwester...
The Business Operations Analyst will plan and prepare business, financial and data analysis and develop recommendations to solve problems and issues related to business operations. Business Operations Analyst - Interiors. Industries has an immediate opening for a Business Operations Analyst in the C...