We're looking for experienced & driven Technical Support/Service Desk Engineers to join us onsite at our Global HQ in Chicago!. Communication: Communicate effectively with both technical and non-technical stakeholders, translating technical concepts into understandable language. We are seeking a hig...
Perform on-going production support of infrastructure and applications. Years of experience providing exceptional customer support and documenting resolutions using various tool like ServiceNow and Jira. Years of supporting day-to-day operations of software application products. Experience supportin...
Perform on-going production support of infrastructure and applications. Years of experience providing exceptional customer support and documenting resolutions using various tool like ServiceNow and Jira. Years of supporting day-to-day operations of software application products. Experience supportin...
In the case of a new hire or product reassignment, the Senior Support Engineer will be expected to make use of their previous experience (Broadcom products or external experience) to expedite their proficiency to the level of a Senior Support Engineer. Broadcom’s Mainframe Software Division (MSD) is...
Three+ years of experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role. Communicate with internal clients (via phone, email, or chat) on corrective actions until a technical issue is solved. Document technical knowledge in notes and manuals. Ab...
Installation and Reparation of injection molding machines at customers site throughout the US • Staging machinery at our Technical Center • Molding process development and optimization • Technical support & troubleshooting at customer s...
Provide technical support and guidance to customer inquiries ensuring that proposed designs align with the manufacturing site capabilities. Bachelor’s Degree in Engineering or a related technical field. Under direct supervision, provide technical information and guidance in the selling of assigned p...
Technical Support Engineer Role : As a Technical Support Engineer, you are an essential team member willing to help serve our customers analyze concerns, review optimal solutions based on our portfolio, and help guide our customers towards a positive technical experience in EPLAN solutions. The Tech...
As a Technical Support Engineer, you’ll be at the forefront of the Gong customer experience & create #ravingfans by providing an exceptional & consultative support experience for our customers. Experienced Technical Support Engineer (2-4 years of experience) interested in going above and beyond for ...
Supports Sales team with product modifications and engineering expertise for custom projects. Provides timely, technical support and problem resolution for field service questions. Responsible for providing specific product and/or technical knowledge, advice and solutions to Sales Representatives an...
Qualifications:</strong></p><p><em>Required qualifications:</em></p><ul><li>3+ years of experience in a software engineering / software development role</li><li>Complete fluency in the English language</li><ul><li>Ability ...
Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support, intelligence and operations support, program management, and international business development services to U. Our Senior Leaders, Subject Matter Experts, and Operationa...
The Senior Technical Support Analyst. Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. Documents resolution processes for escalated issues and serves as a resource for other support areas. May travel to cust...
From opportunities to get involved and give back locally through our Community Involvement Committees to the ability to partner with exciting clients, we take our jobs seriously but have a great time in the process. We are committed to providing equal employment opportunities in all employment pract...
This role will be pivotal in ensuring the stability, security and regulatory compliance of local area networks, wide area networks and other network infrastructure. Mentor and assist other team members in network engineering tasks. Expertise in Enterprise Networking, including LAN, WAN, Data Center,...
We are seeking an experienced and highly motivated Staff Software Engineer to lead our API team and contribute to the continuous improvement of our products and services. Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate...
Is proficient at answering all inbound calls, directing customer inquiries based on client needs, creating support tickets, looking up client product information and support status; answering emails, directing emails from group mailboxes, following up in a timely manner, conducting live chat, workin...
Troubleshoot technical issues and escalate them as necessary to Technical Product Support Engineers. Candidates should have at least 5 years of experience in technical support, customer service, or account management, specifically with. Candidates must effectively interpret and communicate technical...
The ITSS Supervisor’s primary responsibilities include managing a team of IT Support Specialists supporting Windows desktop, MAC OSX and Windows server operating systems through performance management metrics. Collegis Education is committed to the policy that all persons shall have equal access to ...
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...
Shows an understanding of object-oriented concepts, software design principles, and a full software development lifecycle. Bachelor's Degree (and/or Post Graduate Degree) in computer science, software engineering or related experience . In a nutshell, Cleo is a rapidly growing category le...
We are hiring a Client Support Engineer to troubleshoot and resolve client-facing incidents that happen with our healthcare client's integration work. The Customer Support Engineer is tasked with troubleshooting and resolving client-facing incidents that impact our implemented customers. Client Supp...
Candidates who can demonstrate critical thinking skills with thoughtful examples. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. Maxonic mainta...
Network monitoring and issue resolution for WAN and LAN connectivity, routers, firewalls, and other security products. Ability to work remotely with limited supervision. Frequent travel to client site within the Midwest required with occasional overnight or extended stays depending on project requir...
Engineered to support the unique needs of the most demanding, ultra-high volume users, the Voxology platform enables millions of client interactions everyday. Working with a team of client specialists, and alongside our developers and engineers, you will assist customers to implement our APIs and ut...