Energy Efficiency Customer Support Specialist

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities

Provide inbound customer support focused on energy efficiency and utility programs

Assist with customer enrollment, visit scheduling, and program education across multiple platforms

Utilize various support scripts and manage customer interactions through calls, chat, or email

Required Qualifications and Education

High School Diploma or GED (required)

Minimum of 6 months experience in a customer-facing environment, preferably in a call center

Ability to type 35+ WPM

Sales-oriented with a focus on customer service satisfaction

Strong ability to navigate multiple platforms simultaneously in a fast-paced environment