IT Help Desk & Field Engineer

IT Help Desk & Field Engineer

Department : Response Center

Employment Type : Full Time

Location : Napa

Compensation : $33.65 - $43.25 / hour

Description

Location : Napa, CA (Office-based with occasional on-site client work in Napa & the Greater Bay Area)

You're the kind of person who helps others succeed.

You're sharp, resourceful, and calm under pressure-the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you've got it handled.

But lately, you might be craving a team that matches your standards-where doing great work and helping others thrive go hand in hand.

That's where Endsight comes in.

Who We Are

Endsight is a fast-growing IT Managed Service Provider built on one core belief :

When we help others thrive, we thrive too.

We partner with small and mid-sized organizations-including nonprofits-to ensure their technology performs flawlessly so they can focus on what they do best.

We're a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university-you'll grow quickly, connect deeply, and do work that truly matters.

Purpose What You'll Do

You'll be both the frontline hero and trusted guide for our clients, helping them succeed through technology that simply works.

Your days will include :

• Providing remote IT support across a variety of systems and platforms
• Solving complex challenges with patience, curiosity, and a service-first mindset
• Collaborating closely with teammates to create consistently excellent client experiences
• Continuously learning new technologies and sharpening your craft
• Heading onsite for hands-on installations, configurations, and troubleshooting as needed. This includes installing wired and wireless networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.

Who Thrives Here You'll fit right in if you :

Qualifications

Required :

Preferred :

If you're ready to perform at a high level, learn like crazy, and make a real impact for the people you serve-Endsight is where you belong.

Apply today and let's build something excellent together.

Benefits...What You'll Get