Business Analyst

Job Description

Combined Insurance, a Chubb Company, is seeking a Business Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years.

Come join our team of hard-working, talented professionals!

Job Summary

The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows.

They will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery.

The Business Analyst will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness.

Responsibilities

• Translate business requirements into technical specifications and user stories, guiding the development team throughout the project lifecycle.
• Conduct comprehensive business process analysis to identify opportunities for process improvement and automation.
• Act as a liaison between business stakeholders and technical teams, facilitating communication and ensuring alignment on project deliverables.
• Perform impact analysis and risk assessment to identify potential challenges and mitigate project risks.
• Participate in the design and implementation of software solutions, providing valuable insights to drive innovation, and efficiency.
• Conduct user acceptance testing (UAT) and ensure that delivered solutions meet business requirements and quality standards.
• Provide ongoing support and troubleshooting assistance to end-users, addressing any issue or concerns related to the implemented solution.
• Stay abreast of industry trends and emerging technologies, leveraging your expertise to recommend innovative solutions that drive business value.

Qualifications

Skills

• Proficiency in business process modeling techniques and tools (e.g., BPMN, Visio)
• Experience working in Agile / Scrum environments, with a solid understanding of Agile methodologies.
• Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions.
• Proven ability to manage multiple priorities and work under tight deadlines in a fast-paced environment.
• Relevant certifications (e.g., CBAP, IIBA-AAC) are a plus.

Education and Experience

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
• Minimum of 5 years of experience as a Business Analyst, with a proven track record of delivering successful IT projects in the insurance or related industry.

About Us

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals.

More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work.

Below are several of the many benefits we offer our employees :

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America.

Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand.

The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best.

We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list.

We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.

ABOUT CHUBB

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

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