HCLTech is looking for a highly talented and self- motivated insert position / role to join it in advancing the technological world through innovation and creativity.
Job Title : Service Program Manager
Job ID : APPS / APPS / 2024 / 2388440
Position Type : Full-time
Location : San Antonio, Texas (Onsite)
Your mission
HCLTech has large customer base globally and we are looking for a leadership role with one of the largest customers in North America.
HCLTech is a trusted partner for this customer’s large IT landscape. They have a combination of applications from ERP, COTS and Bespoke application with Cloud modernization initiative underway.
Your task is to manage the program involving Transition, Steady State and other strategic initiatives. As a Program manager, you will own the relationship with customer ecosystem at the said location.
You will have close monitoring of the program to ensure it is managed within the planned timeline, scope and cost. It is utmost important for you to communicate and work with multiple stakeholders involved in the program.
Who you are
You have a minimum of 12 to 15 years’ experience in relevant role to manage the program and ensure the integration and implementation of the program elements are as per agreed schedule, budget, and quality so as to achieve the strategic intent of the program.
You have :
- Experience in Oil & Gas Industry - Downstream & Midstream. (Nice to have)
- Perform in delivering Managed Services engagements.
- Implement and execute project / programs involving cloud modernization and other digital technologies.
- Experience in leading the engagement with customer base on the ground.
- Experience in mining, identify opportunities and convert them to SoWs.
- Knowledge multiple of client-facing, leading full lifecycle implementation experience.
- Create a single point of contact for customers and own up escalations till closure.
- Work with other teams (offshore inclusive) and help unblock issues.
Pay Range in San Antonio, Texas - $100k to 110k
In addition, this position qualifies for benefits like health insurance, paid time off (PTO), 401(K). Exact compensation may vary based on skills, experience, education, and / or to comply with federal or state law.
How You’ll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best.
Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries.
We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Equality & Opportunity for All
Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and / or local law.
Contact : Billy Sampson - [email protected]