Assistant Program Director, C-Cares

About the Organization : Compass Family Services is a 100 year old nonprofit working on the front lines of San Franciscos homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

About the team : Compass C-Cares team helps homeless families stabilize and maintain housing through temporary rental subsidies. All families are provided with long-term case management to support housing and economic self-sufficiency.

Schedule : Monday - Friday primarily during standard business hours

Compensation : $68K - $75K annually

Location : 1061 Market St. San Francisco. Fully in-person.

Organizational Core Competencies : Accountable / Adaptable / Client-centered / Collaborative / Committed to Diversity Equity Inclusion and Belonging / Resourceful

Responsibilities :

The Assistant Program Director is responsible for directly supervising staff overseeing programs ensuring compliance with contracts and supporting the Program Director in managing the C-Cares team.

• Directly supervise a team of Case Managers responsible for helping families approved for rental assistance build long-term stability in housing.
• Onboard and train new Case Managers
• Conduct weekly supervision meetings with Case Managers to review progress provide support and direction resolve challenges and ensure high quality job performance.
• Support the professional development of Case Managers with training professional development planning and annual performance reviews.
• Assign new clients manage caseloads and strategize with Case Managers around challenging situations.
• Oversee the schedules of Case Managers including time in the field and on home visits.
• Ensure that C-Cares provides appropriate services to clients including goal planning stability planning and exit planning.
• Ensure Case Managers use trauma-informed care motivational interviewing and other essential tools in client work.
• Ensure excellent data quality standards and record keeping. Conduct regular file audits to ensure client files and data stay up to date.
• Coordinate with the Program Directors and Assistant Program Directors of other programs to ensure coordination between Case Managers other staff.
• Approve and facilitate Case Manager purchases to ensure clients receive appropriate and financially responsible support.
• Develop relationships with local community resource organizations and other key stakeholders.
• Collaborate with the Program Director on staff hiring and training.
• Function as acting director in the Program Directors absence.
• Other responsibilities as assigned by the Program Director.

Minimum Qualifications :

Compensation and Benefits :

To Apply :

Please apply through our online application.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity Equity Inclusion and Belonging contribute to the success of our underserved communities and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments to become an example to partners who also believe in a culture of inclusion that leverages diversity.

Consistent with the Americans with Disabilities Act and California civil rights law Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed please use the answer box for the final question of the job application to let us know.

Required Experience :

Director

Key Skills

Nurse Management,Program Management,Employee Evaluation,Management Experience,Teaching,Curriculum Development,Administrative Experience,Budgeting,Leadership Experience,Program Development,Supervising Experience,Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 68 - 75